AOZORA COMPANY Co., Ltd., operating the "Ocean Design" brand, announced that starting May 9, 2026, it will significantly expand the free warranty provided to customers when selling used cars. The warr
AOZORA COMPANY Co., Ltd., operating the "Ocean Design" brand, announced that starting May 9, 2026, it will significantly expand the free warranty provided to customers when selling used cars. The warranty will shift from the standard "RS Plan," which covers around 20 parts, to the comprehensive "M Plan," covering virtually all parts excluding consumables and fluids. This enhancement aims to alleviate customer anxiety regarding post-purchase repair costs for major components like engines, transmissions, and air conditioners, supported by a 24/7 road service and a nationwide network of partner factories.
FACT BOX
- Source: PR TIMES
- Category: New Product
FAQ
When does AOZORA COMPANY Co., Ltd. plan to start providing the expanded free warranty under the 'M Plan' for used car purchases?
AOZORA COMPANY Co., Ltd. will begin offering the expanded free warranty under the 'M Plan' starting on May 9, 2026 for all used car sales.
What are the main differences between the previous 'RS Plan' warranty and the newly introduced 'M Plan' warranty offered by the Ocean Design brand?
The 'RS Plan' previously covered about twenty parts, while the new 'M Plan' covers virtually all parts except consumables and fluids, providing far broader protection for used vehicles.
Which major vehicle components are explicitly covered by the new 'M Plan' warranty, such as engines, transmissions, and air conditioners?
The 'M Plan' explicitly includes coverage for major components such as the engine, transmission, and air‑conditioner systems, reducing customer worry over these essential parts.
Does the expanded 'M Plan' warranty exclude consumable items and fluids, and what specific exclusions are stated in the announcement?
According to the announcement, the 'M Plan' does not cover consumable items or fluids, meaning oil, brake fluid, and other replaceable supplies are excluded from the free warranty.
What additional services, such as 24/7 road assistance and a nationwide partner factory network, are provided alongside the new 'M Plan' warranty?
Customers receiving the new 'M Plan' will also benefit from 24/7 road service and a nationwide network of partner factories that can assist with repairs and support any time.