BOTANICO has achieved an 87% overall satisfaction rate following a survey of its existing clients regarding service quality. The survey covered various areas, including website production, marketing support, and recruitment assistance.

Key areas that received high praise from clients include: - Speed of response - Devoted and personal support - Value beyond the price - High professional expertise and deep understanding of the client’s business

BOTANICO views these results as evidence that they are recognized by their clients as a 'strategic business partner' rather than just a 'task-execution agency.' Moving forward, the company intends to continue pursuing a balance between performance and hands-on support quality, supporting client growth through services such as web production and social media marketing.

FACT BOX

  • Source: PR TIMES
  • Category: Survey