EmpowerX Conducts Inside Sales Training for Junior Members

EmpowerX Conducts Inside Sales Training for Junior Members

EmpowerX Inc., a company supporting sales strategy consulting and execution (Headquarters: Shinagawa-ku, Tokyo; CEO: Shoya Ohno), conducted an inside sales training session for junior members, inviting Hiroki Tamaki, CEO of Legacy'll Co., Ltd., as the instructor.

This training covered essential skills for achieving results in inside sales, including: "handling of language," "organizing problems, causes, root causes, challenges, and solutions," "aligning understanding with clients," and "the value of sales professionals in the AI era."

Background of the Training

With the widespread adoption of AI, while information gathering and preparation in sales activities have become more efficient, sales professionals are now required to ask higher-level questions and identify the underlying root causes behind clients' words.

Inside sales, in particular, plays a crucial role beyond simply generating appointments—it involves accurately understanding the client's current situation and clearly identifying issues that lead to successful negotiations.

This training was conducted with the aim of helping junior members quickly build foundational inside sales skills and grow into high-value sales professionals.

Overview of the Training

Key Learnings from the Training

From participants' feedback, it was evident that they gained a clear understanding of the difference between "problems" and "challenges," and learned the importance of digging deeper into underlying causes and root causes behind surface-level symptoms.

Additionally, many participants realized that in inside sales, it is essential not to unilaterally explain services, but to confirm interpretations of the client's words to eliminate misalignment in understanding.

Participants shared the following key takeaways:

- A problem is a visible symptom, and must be distinguished from a challenge - Organizing issues in the order of problem, cause, root cause, challenge, and solution leads to higher-quality negotiations - One's own interpretation may not match the other party's; confirmation is necessary to establish facts - It is important to use AI outputs critically, always maintaining a questioning mindset - Both logical thinking and emotionally engaging communication contribute to the value of inside sales

Instructor Introduction

Hiroki Tamaki, CEO of Legacy'll Co., Ltd.

- Founded Legacy'll Co., Ltd. in 2023 - Mission: "Increase choices through the power of will (Will) and leave a legacy (Legacy) for future generations" - Committed to building and strengthening inside sales organizations and sales teams based on Salesforce

Recommended For

- Those facing challenges in developing junior inside sales members - Sales leaders aiming to improve the quality of cold calls and pre-meeting interviews - Those looking to increase effective meeting conversion rates by re-evaluating how they identify customer challenges - Professionals interested in sales talent development and career building in the AI era

Company Overview: EmpowerX

EmpowerX Inc. supports companies from new business launch to growth through sales and marketing support. Leveraging expertise from supporting over 300 new ventures, the company focuses on areas such as inside sales, field sales, B2B marketing, and enterprise development.

EmpowerX Inc.

- Representative: Shoya Ohno - Address: 4F, South Wing Higashi-Gotanda, 2-9-5 Higashi-Gotanda, Shinagawa-ku, Tokyo - Business Activities: Sales support, B2B marketing support, new business development support, inside and field sales support - Company URL: https://empowerx.co.jp/

Media and Corporate Inquiries

EmpowerX Inc.

- Contact: Ryuichiro Taira - Inquiry Form: https://empowerx.co.jp/contact/01