Finatext Group Begins Providing AI Solution "Finstage Compla Assist" to FP Support Inc.

Finatext Inc. Nowcast Inc. Smartplus Inc.

Finatext Inc. (Headquarters: Chiyoda-ku, Tokyo; CEO: Akane Kinoshita; hereinafter "Finatext"), Nowcast Inc. (Headquarters: Chiyoda-ku, Tokyo; CEO: Hitoshi Tsujinaka; hereinafter "Nowcast"), and Smartplus Inc. (Headquarters: Chiyoda-ku, Tokyo; Representative Director: Noriko Kobayashi; hereinafter "Smartplus"), all part of the Finatext Group which provides financial infrastructure for the AI era, are pleased to announce that "Finstage Compla Assist," a solution within the "Finstage" suite of AI-driven support solutions for financial institutions, has begun to be provided to FP Support Inc. (Headquarters: Nagoya City, Aichi Prefecture; President and CEO: Hisato Miwa; hereinafter "FP Support").

Background

The financial industry is facing increasing demands for thorough customer-centric business operations (Fiduciary Duty), making the transparency of sales processes and the sophistication of governance common challenges across the industry. In particular, the content of interviews and consultations can easily become a black box, creating an urgent need for a system that can objectively confirm whether appropriate information is being provided and intentions are being understood.

On the other hand, the burden of internal management to support this enhanced governance is also growing. Compliance reviews, which require listening to entire consultation recordings and manually identifying problematic sections, have been a challenge due to the high workload involved.

In response to these challenges, the Finatext Group offers "Finstage," a suite of AI solutions with the concept of "Moving the Financial Frontlines to the Next Stage with AI." "Finstage" is a collection of services that support all challenges faced by financial institutions, from acquiring new customers to consultations, compliance checks, and personnel training, using AI. By combining these services, operational structures tailored to the frontline workflow can be built. FP Support has now introduced "Compla Assist," which supports reviews, from this suite.

Introduction Effects at FP Support

FP Support, founded in 2002 as an insurance agency and expanding into financial instrument brokerage in 2019, is a comprehensive financial services company offering one-stop solutions from insurance to IFA (asset management). With the management philosophy of "Contributing as a financial advisor to each and every customer," the company practices customer-centric business operations through financial services that "protect, grow, and leave for the future." It is registered as a "Certified Agency" under the quality assessment system of the Life Insurance Association of Japan.

With this introduction, the company has significantly reduced the workload for internal managers in compliance reviews.

Traditionally, compliance reviews primarily involved review staff listening to entire consultation recordings and manually identifying problematic sections. Since the introduction of "Finstage Compla Assist," generative AI analyzes all consultations, extracts those requiring confirmation, and automatically detects and extracts risk areas. This eliminates the need to scrutinize entire recordings, reducing the time spent on review tasks and improving review quality by lowering the risk of oversight.

Overview of "Finstage"

"Finstage" is a suite of AI solutions with the concept of "Moving the Financial Frontlines to the Next Stage with AI," comprehensively supporting all challenges faced by financial institutions, from new customer acquisition to consultations, compliance checks, and personnel training. It is equipped with security standards that allow for safe implementation even in highly regulated financial institutions such as securities firms, insurance companies, and banks, and can also be customized to individual companies' unique business flows and regulations.

"Finstage" consists of multiple services tailored to specific purposes. The service introduced by FP Support is "Compla Assist":

"Finstage Compla Assist"

Service Details: https://finatext.com/finstage/complaassist

This is a compliance review support service where generative AI analyzes consultation recording data and automatically detects compliance risks.

Analysis of All Consultations and Extraction of Target Cases: AI transcribes and analyzes all consultations, extracting those that require confirmation. It covers the vast amount of consultation audio that compliance officers alone cannot fully review.

Automatic Extraction of Risk Areas: AI automatically extracts relevant sections of problematic statements, allowing for pinpoint confirmation. This reduces the effort required to search for risky parts.

Risk Assessment Based on Unified Standards: Continuously monitors all consultations and scores compliance violation risks. It standardizes review quality with unified criteria, eliminating variations in subjective judgments, and enables organizational governance without oversights and prompt corrective guidance.

Future Outlook

Finatext Group will continue to contribute to the advancement of governance in the financial institution, agency, and IFA industries, and to the overall improvement of compliance systems in the financial industry by expanding the provision of the "Finstage" series and strengthening the integration of its services.

Finstage Service Site: https://finatext.com/finstage

Inquiry Form for IFAs Regarding This Matter

https://ifa.smartplus-sec.com/ifalp/#contact

About the Finatext Group

The Finatext Group is a group of companies that provides financial infrastructure for the AI era, with the mission of "Reinventing Finance as a Service." It includes Finatext Inc., which re-examines the ideal state of financial services from a user perspective and develops new financial services with partner businesses; Nowcast Inc., which provides alternative data analysis services; Smartplus Inc., which offers a securities business platform; Smartplus Shogaku Short-term Insurance Co., Ltd., which provides next-generation digital insurance; and Smartplus Credit Inc., which provides systems and operations necessary for lending services. The group aims to realize a world where "finance is closer to everyday life."

Company Name

Finatext Holdings Inc.

Representative

President and CEO Ryota Hayashi

Stock Code

Tokyo Stock Exchange Growth Market 4419

Established

December 2013

Location

Sumitomo Fudosan Kudan Building 9F, 1-8-10 Kudan Kita, Chiyoda-ku, Tokyo

Official Website

https://finatext.com/

Finatext Inc.

Finatext Inc. is responsible for the Fintech Shift business and the financial infrastructure business in the insurance domain within the Finatext Group, which provides financial infrastructure for the AI era. Under the slogan "To the New Frontiers of Finance, at Full Speed," the Fintech Shift business, as a professional group that realizes the evolution of financial institutions, guides them from understanding the current situation to achieving their desired future. With strengths in extensive practical experience as a financial servicer, user understanding, flexible responsiveness, and overwhelming speed, the company has developed innovative services such as Mitsubishi UFJ Bank's "Money Canvas," which provides services from multiple financial institutions on a single platform, and Sumitomo Mitsui Primary Life Insurance's "AHARA," which allows users to purchase small variable annuity insurance via smartphone. In the financial infrastructure business, the company supports businesses engaged in financial DX, centered around the insurance business platform "Inspire" and the credit business platform "Crest." Finatext aims to realize a world where finance is closer to everyday life by creating new financial services that have never existed before.

Company Name

Finatext Inc.

Representative

CEO Akane Kinoshita

Established

December 2018

Location

Sumitomo Fudosan Kudan Building 9F, 1-8-10 Kudan Kita, Chiyoda-ku, Tokyo

Official Website

https://finatext.com/fn

Nowcast Inc.

Nowcast Inc. is a leading company in alternative data, established in 2015 based on the "University of Tokyo Daily Price Index (now Nikkei CPINow)" project at the Graduate School of Economics, The University of Tokyo, under Professor Tsutomu Watanabe's laboratory. Within the Finatext Group, which provides financial infrastructure for the AI era, Nowcast is responsible for the data AI business. The company handles a large volume of "alternative data" such as POS data, credit card settlement data, and job advertisement data, and supports businesses through both generative AI utilization and data infrastructure construction. It also develops proprietary economic indices, real-time economic statistics, and visualizes corporate management strategies, supporting asset management and economic research operations for over 250 domestic and international financial institutions, think tanks, governments, government-affiliated financial institutions, and overseas hedge funds.

Company Name

Nowcast Inc.

Representative

CEO Hitoshi Tsujinaka

Established

February 2015

Location

Sumitomo Fudosan Kudan Building 9F, 1-8-10 Kudan Kita, Chiyoda-ku, Tokyo

Official Website

https://nowcast.co.jp/

Smartplus Inc.

Smartplus Inc. is a fintech company that supports businesses in providing securities services to their own customers, centered around the securities business platform "BaaS (Brokerage as a Service)." Within the Finatext Group, which provides financial infrastructure for the AI era, Smartplus is responsible for the financial infrastructure business in the securities domain.

Company Name

Smartplus Inc.

Financial Instruments Business Operator Kanto Finance Bureau Director (Kinsho) No. 3031

Representative

Representative Director Noriko Kobayashi

Established

March 2017

Location

Sumitomo Fudosan Kudan Building 9F, 1-8-10 Kudan Kita, Chiyoda-ku, Tokyo

Business Activities

Financial Instruments Business

Affiliated Associations

Japan Securities Dealers Association Japan Investment Advisers Association Investment Trusts Association, Japan

Official Website

https://smartplus-sec.com/