AI Agent 'Tomoni' Boosts Elderly QOL via Dialogue-Based Shopping in HYPER CUBE Trial

HYPER CUBE Inc. conducted a demonstration experiment of its AI life support agent 'Tomoni' to verify if conversational technology can improve the QOL and self-determination of the elderly. The trial was held at Tsukui Minami-Kashiwa and Tsukui Kashiwa-Fuse facilities, targeting four elderly participants aged 79 to 89 with care levels 1-2. Tomoni learned personal health status, allergies, and food preferences to propose suitable options from 30 lunchboxes. Through voice dialogue, three out of four participants successfully purchased their meals independently, overcoming digital barriers. The fourth participant did not buy only because their desired product was unavailable. Post-trial surveys showed high satisfaction, with users describing Tomoni as easy to talk to and reassuring. The AI agent also achieved personalized care by considering medical instructions while respecting individual preferences. HYPER CUBE aims to accelerate the social implementation of next-generation life support.