if Inc. Organizes Transition Patterns for Welfare Operators with Multiple Locations and Remote Staff to Move Beyond GAS Limitations into In-House Development — Supporting 'Outsourcing-Free DX' with AI-Driven Development Training

if Inc. (Headquarters: Nakano-ku, Tokyo; CEO: Yasuyuki Ito) announces its initiative to support in-house development for the welfare industry through AI-driven development. For welfare operators managing multiple locations and remote staff who face challenges with vendor dependency and the operational limits of GAS (Google Apps Script), if Inc. combines AI-driven development training, linked development support, and subsidy utilization assistance to help them transition toward a sustainable model of building systems in-house without relying on external vendors. This announcement also presents transition patterns identified through their support for welfare operators, outlining how organizations can move from on-site GAS operations to full-scale in-house development, along with potential in-house development themes.

Challenges in System In-House Development for the Welfare Industry

In welfare services such as nursing care, childcare, and disability support, the expansion of multi-site operations and the increase in remote workers have made it a key management challenge to systematize operations like scheduling, reservations, record-keeping, and shift handovers. However, structural barriers have historically hindered in-house development:

Difficulty escaping vendor dependency: When business systems are outsourced, every support termination or specification change incurs time and cost, making it difficult for development to keep pace with on-site improvements.

On-site GAS operations reaching their limits: While many frontline staff create custom tools using GAS, the high flexibility often confuses end users. Moreover, true frontend development (web app creation) is not possible, and each expansion leads to knowledge silos.

Human resource and cost constraints: Limited capacity to hire new engineers makes it crucial to train existing non-technical staff as development resources.

Development lagging behind business expansion: Individually contracting external services for new ventures (e.g., new locations or services) results in scattered systems and growing management burdens.

These are not simply cases of 'we can't develop in-house because we lack engineers,' but rather reflect a structural challenge common across the welfare industry: whether frontline staff can continuously improve existing operations and systems using their own initiative.

What if’s Accompanying Support Offers

if’s support does not follow the model of placing trainees on an external curriculum — a 'predefined track.' Instead, instructors join from the perspective of helping companies improve the tracks they already have (existing operations, systems, and on-site knowledge). For welfare operators, if provides the following three services as an integrated package:

1. AI-Driven Development Training (Eligible for Human Resource Development Support Subsidy – Business Expansion Reskilling Course)

Focused on non-technical staff, this training teaches development methods that leverage AI to streamline coding, design, and requirements definition. The tech stack centers on React/Next.js, and participants learn by building functional web applications based on real operational challenges in their workplaces.

2. Development Support Linked to Training

Instructors join as development team members for the client, handling additional feature development and maintenance. This allows trained staff to gain hands-on experience while working side-by-side with instructors on real-world development tasks, preventing the common issue of progress halting once training ends.

3. Subsidy Utilization Support

Support is provided for utilizing subsidies such as the Human Resource Development Support Subsidy (Business Expansion Reskilling Course) and the Fixed-Rate Training Program (Human Investment Promotion Course) to sustain learning. Assistance covers everything from eligibility checks to document preparation. This enables investment in talent development while receiving wage subsidies, making it accessible even for welfare operators with tight budgets.

Anticipated In-House Development Themes in the Welfare Sector

Based on field experience, if identifies the following operations as likely starting points for in-house development in welfare organizations. In each case, frontline staff possess the deepest understanding of the work, and by acquiring AI-powered development skills, they can continuously improve systems without relying on external vendors.

Reservation and Shift Management: In-house development of web applications tailored to the organization’s operations for managing reservations and shifts, which are often fragmented across locations and services.

Digitization of Records and Handovers: Systematizing records and shift handovers currently scattered across paper forms and spreadsheets into user-friendly digital workflows.

Transition from GAS: Evolving custom GAS tools created on-site into full-featured web applications with frontend interfaces.

System Setup for New Ventures: Launching new locations or services with internally developed systems instead of individually contracting external services, ensuring consistency and reducing management overhead.

*The above are examples of support themes. Actual support is individually tailored to each organization’s operations and structure.

Individual Consultation Sessions

if offers individual consultation sessions for organizations in the welfare sector and beyond that aim to become organizations capable of building their own systems without relying on outsourcing.

After understanding your existing operations, systems, and on-site conditions, we will individually design a customized curriculum to determine which operations to start with, and which combination of training, development support, and subsidy utilization is most suitable. We support industry-specific challenges such as multi-site/remote staffing structures and transitions from GAS operations.

For inquiries and consultations, please use the contact form on if Inc.’s website (https://if-tech.co.jp/).

*Receiving subsidies is not guaranteed. Eligibility and amounts are determined by the jurisdictional labor bureau.

About if Inc.

Company Name: if Inc.

Representative: CEO Yasuyuki Ito

Established: January 2021

Headquarters: 2-17-1 Nogata, Nakano-ku, Tokyo

Business Activities: Provision of the generative AI support service “if AI Partner”; delivery of corporate reskilling programs “Tech Mentor Corporate Training”; operation of the programming school “Tech Mentor”; operation of the programming learning platform “Code Lesson”; provision of outsourced development and AI-driven development teams

URL: https://if-tech.co.jp/

Media Inquiries: Public Relations, if Inc. (Please use the contact form on the website above)

*Receiving subsidies is not guaranteed. Eligibility and amounts are determined by the jurisdictional labor bureau.

*Product and service names mentioned are trademarks or registered trademarks of their respective companies and are used for reference purposes only.