[UPDATE] AI Avatars Revolutionize Reception: Ushering in a New Era for Corporate Front-Desk Operations with 'AI PRIME ACTOR CLOUD'

IT Farbridge Inc. (Headquarters: Minato-ku, Tokyo; CEO: Naoyuki Tohbashi) officially launched the AI reception actor cloud service 'AI PRIME ACTOR CLOUD' on Friday, April 10, 2026. In recent years, customer information-gathering behavior has changed significantly across both B2B and B2C sectors. While customers research and compare options online, companies are facing challenges such as rising reception labor costs, chronic shortages of human resources, and the need to strengthen inbound support capabilities. Simple chatbots and FAQs are no longer sufficient to provide a high-quality customer experience. Leveraging its proprietary AI generation engine, IT Farbridge developed 'AI PRIME ACTOR CLOUD' as a new solution that interacts with each visitor according to their specific situation. The service features realistic AI avatars created with cutting-edge technology that stand at the front desk to guide and assist visitors. Companies can freely design the reception personality to match their brand image, ensuring consistent, high-quality service 24/7 in 15 languages. With a competitive pricing plan starting at 22,000 yen (tax included) per month, the system also includes Slack integration and conversation log data analysis. Moving forward, the company plans to promote simultaneous deployment across multiple locations, including hotels, commercial facilities, and public institutions, to strongly support corporate DX and operational efficiency.