Knewit Launches 'Newit Agent', an Autonomous AI Agent Specialized in Delivery Operations that Completes Tasks with Human Approval

knewit Inc., a company dedicated to supply chain re-engineering, has launched 'Newit Agent,' a hybrid AI-BPO service that allows users to complete tasks—whether digital or analog—simply by approving autonomous AI task management.

Background: Linking Decision-Making and Execution The logistics and supply chain sectors are hindered by complex business logic, multiple IT tools, and persistent analog tasks. The company recognized the need for 'AI that gets the job done' rather than just 'AI that organizes information.'

New User Experience: Just 'Approve' Newit Agent integrates autonomous AI decision-making with the company’s existing modules and an expert BPO team to automate delivery operations end-to-end. Users simply confirm the execution plans proposed by the AI and click 'Approve' to trigger task completion, including document mailing and analog support.

Three-Layer Structure 1. Custom AI Development: AI learns complex business flows specific to each company and proposes execution plans. 2. Automatic Integration: AI operates SaaS tools, automating data entry and status updates. 3. BPO for Non-System Tasks: A professional team handles analog work like phone correspondence and paper document processing.

Comment: Naoya Ogawa, CEO of knewit Supply chain restructuring isn’t just about installing systems. Newit Agent is our current optimal solution, combining cutting-edge autonomous AI with our 'operational expertise' provided via BPO.