Comprehensive Solution for Labor Shortages in SME Recruitment Activities: No.1 Expands "Recruitment Assistant" to Offer SNS Job Hunting, Website Construction, and Call Answering Services

No.1 Inc. (Headquarters: Chiyoda-ku, Tokyo; President: Takayuki Tatsumi; TSE Standard: 3562; hereinafter referred to as "our company"), which supports DX, information security, and operational efficiency for small and medium-sized enterprises (SMEs), has been providing the "No.1 Business Support" management and IT support service, which offers a hands-on, supportive approach with dedicated business consultants for each client company. We have now deepened and expanded our core recruitment support service, "Recruitment Assistant."

To this end, we will offer three new services: "Bizsta," an Instagram account management service for SNS job hunting targeting younger demographics; "Bizsite," recruitment website creation using Wix; and a "Call Answering Service" to prevent missed applicant inquiries.

Background of Service Expansion and Recruitment Challenges for SMEs

1. The Crisis of "Labor Shortage Bankruptcies" Reaching Record Highs and the Reality for Small Businesses

The recruitment environment for SMEs and small businesses is currently facing a severe crisis. According to a survey by Tokyo Shoko Research, "labor shortage bankruptcies" are projected to reach a record high of 441 cases in fiscal year 2025. Approximately 75% (333 cases) of these will be small businesses with fewer than 10 employees. Bankruptcies due to "employee departures," where companies are forced to close down because they cannot secure replacements for departing staff, have also surged to 118 cases. While the SME Agency's "White Paper on Small and Medium Enterprises" points to a growing structural labor shortage, acquiring and retaining talent has become the top priority for corporate survival.

2. Delays Due to "Concurrent Roles" and the Barrier of "Unresponsive" Job Seekers

In many SMEs that lack dedicated recruitment departments, delayed responses and insufficient communication with applicants are major reasons for candidates withdrawing from the selection process. A survey by Indeed Japan found that 74.9% of recruiters have experienced sudden unresponsiveness from job seekers (ghosting). Specific breakdowns show that a lack of response to initial approaches after application (44.2%) and dropping out during interview scheduling (33.4%) are the most common issues. Prompt and courteous responses that maintain candidate enthusiasm are essential in modern recruitment.

3. Responding to New Recruitment Trends Through Deep Understanding of Companies

"SNS job hunting," where young people research a company's real-time corporate culture on platforms like Instagram, is rapidly spreading. Furthermore, industries like construction, which are prevalent among our clients, face the physical challenge of "being unable to answer the phone due to being on-site, leading to missed important inquiries from applicants."

Our "No.1 Business Support" service involves dedicated business consultants who deeply support our clients' management challenges through regular meetings. This close relationship enables us to effectively communicate the company's authentic appeal. We have now expanded our traditional recruitment support with three new services that leverage the consultants' deep understanding of our clients' businesses.

Overview of the Three Newly Expanded and Enhanced Services

1. Bizsta (Instagram Account Management Service) This Instagram account management service visually appeals to younger and inexperienced job seekers who are difficult to reach through traditional job boards. While incorporating cutting-edge AI data analysis, we meticulously produce images and videos manually to enhance corporate branding and attract job seekers.

[Plan Details] (All prices include tax) Initial Fee: ¥110,000 * Light Plan: ¥33,000/month x 3 months (Setup, photo shooting, up to 9 posts) * All-Inclusive Plan: ¥60,280/month x 6 months (Video shooting/editing, up to 18 posts) * Advertising Plan: ¥55,000/month x 3 months (No initial fee) (Proxy for targeting, ad entry, and delivery management)

2. Bizsite (Operation-Focused Website Creation powered by Wix) We build recruitment websites that convey detailed working environments and workplace realities, which cannot be fully communicated through job boards alone, at an affordable price using the no-code tool "Wix." It comes standard with cross-device compatibility and internal SEO. Even companies without web personnel can publish the latest recruitment information as dedicated consultants provide ongoing support for text and image modifications after delivery.

[Plan Details] (All prices include tax) * Startup Plan: Initial Fee ¥220,000 / Monthly Fee ¥5,500 (Template / 6 pages) * Standard Plan: Initial Fee ¥220,000 / Monthly Fee ¥11,000 (Original design / 10 pages / 1 consultation) * Custom Plan: Initial Fee ¥550,000 / Monthly Fee ¥16,500 (Original design / 20 pages / 2 consultations)

3. Call Answering Service Professional operators will handle incoming calls to your company and immediately notify you of the call content via email. This service not only prevents business interruptions from sales calls but also, for industries like construction and transportation where employees are often on-site or driving and cannot easily answer the phone, it prevents the loss of crucial applicant inquiries and eliminates lost opportunities in recruitment.

[Plan Details] (All prices include tax) Initial Fee: ¥0 * Plan A: ¥3,300/month (Up to 20 calls per month) * Plan B: ¥7,700/month (Up to 50 calls per month) * Plan C: ¥11,000/month (Up to 100 calls per month)

Future Development

No.1 Inc., guided by its management philosophy "To be the greatest force in energizing Japanese companies," has been a steadfast partner for SMEs by providing OA and information security equipment and improving back-office efficiency.

As labor shortages are currently the biggest bottleneck for SME survival, we will fully leverage our strengths—our nationwide sales and support network, and the dedicated consultant system of "No.1 Business Support" which deeply understands our client companies. Through the newly expanded "Recruitment Assistant" services, we will comprehensively support SMEs in developing robust, era-appropriate recruitment capabilities. We will continue to develop flexible solutions that adapt to the changing times, contributing to regional employment and the sustainable growth of Japanese SMEs.

Data Sources: * SME Agency "Overview of the 2026 White Paper on Small and Medium Enterprises / Small Business Enterprises": https://www.chusho.meti.go.jp/pamflet/hakusyo/2026/PDF/2026gaiyou.pdf * Indeed Japan "Survey on the Business Conditions of Recruiters": https://jp.indeed.com/news/releases/20211221_2 * Tokyo Shoko Research "National Company Bankruptcy Statistics (Fiscal Year 2025)": https://www.tdb.co.jp/report/bankruptcy/aggregation/20260408-bankruptfy2025/ * Tokyo Shoko Research "Survey on Trends in Labor Shortage Bankruptcies (Fiscal Year 2025)": https://www.tdb.co.jp/report/economic/20260409-laborshortage-br25fy/

[Company Profile]

Company Name

No.1 Inc. (Securities Code 3562 TSE Standard)

Headquarters Location

Uchisaiwai-cho Heiwa Building 19F, 1-5-2 Uchisaiwai-cho, Chiyoda-ku, Tokyo

Representative

Takayuki Tatsumi, President and Representative Director

URL

https://www.number-1.co.jp/

Establishment Date

September 27, 1989

Business Activities

Planning, development, manufacturing, sales, and maintenance of information security equipment

Sales and maintenance of information and communication equipment and OA-related products

For inquiries regarding this article, please contact the following department:

No.1 Inc.

Corporate Management Division, IR Department

E-MAIL: [email protected]