Limited to 5 Facilities in Kansai: Okaery Launches Free Trial for 'Atta for business,' an AI-Powered Lost & Found Management System Automating Hotel Operations

Imagine capturing a lost item with a smartphone, instantly registering it, and seamlessly sharing the data across devices. 'Atta for business' makes this effortless for any staff member.

On September 1, 2026, Okaery Inc. (Headquarters: 3-3-6 Nakamiya, Asahi Ward, Osaka City, Osaka Prefecture, Il Cielo 4A; CEO: Shoki Shima) announced the launch of its lost and found management system, 'Atta for business.'

This next-generation DX solution leverages AI technology to automate and centralize lost item management for hotels, ryokans, and other accommodation facilities.

In conjunction with this launch, Okaery has begun accepting applications for a 'one-month free trial' starting September 1, 2026, targeting accommodation facilities in the Kansai region.

*To ensure smooth adoption with minimal burden on frontline staff and enable them to quickly experience tangible operational improvements, this free trial is limited to only five facilities, allowing Okaery to provide comprehensive support.

For more details, please visit the official service website: https://okaery.co.jp

▪️ Purpose and Background of 'Atta for business'

Eliminating analog tasks in lost item management to create an environment where staff can focus on genuine hospitality.

Handling lost items at accommodation facilities is a critical task that directly impacts guest trust. However, amid increasing inbound tourism and rising workloads, frontline teams face invisible operational frictions that lead to burnout:

Manual and analog recording processes:

Time-consuming data entry into handwritten logs or Excel sheets (especially challenging with foreign items whose names staff cannot identify).

Limitations of text-only ledgers:

Every inquiry results in significant time loss as staff must physically go to storage areas to locate the actual item.

Cumbersome documentation for police submissions:

Manual transcription and preparation of found item reports into designated formats.

Challenges of Traditional Lost Item Management

These outdated management practices drain immense time from staff, creating a negative cycle that hinders their ability to focus on the core mission of hospitality.

To fundamentally resolve these critical challenges, Okaery Inc. has developed the AI-powered lost item management system 'Atta for business.' By offering intuitive automation through AI image recognition (simply take a photo) and cloud-based centralized management, the system delivers a smart operational infrastructure that empowers frontline staff to focus on delivering exceptional hospitality with smiles.

▪️ Three Core Experiences of 'Atta for business' That Eliminate Frontline Burden

'Atta for business' improves lost item management efficiency, freeing up time for core hospitality duties.

'Atta for business' Registration Screen

Complete registration in as little as 7 seconds. AI identifies items even when names are unknown

Simply take a photo with a smartphone, and AI automatically inputs the item type and characteristics.

・Identification of unknown items: Instantly analyzes foreign items whose names staff cannot identify.

・Unmatched speed: Reduces registration time from several minutes to as little as 7 seconds.

'Atta for business' Home Screen

No manual required. 'No confusion' design for first-time users

An extremely simple and intuitive interface allows even first-time users to operate the system effortlessly.

・Intuitive operation without manuals: Staff unfamiliar with IT, including new part-time employees, can master the system on day one without instruction manuals.

・Exceptional clarity: Refined design eliminates staff anxiety about learning new systems, making adoption seamless.

'Atta for business' List Screen

Smart search by copy-pasting inquiries. Identify items visually from the list

Move beyond text-only ledgers by smartly managing all lost items in the cloud with attached images.

・Instant identification via AI search: Simply copy and paste inquiry details into the search box to quickly locate the relevant item.

・Eliminate time loss: Remove the physical burden of staff having to go to storage areas during phone or email inquiries.

▪️ Results from Pilot Trial: 75% of Staff Said 'Returning to Old Methods Would Be Difficult'

Prior to the official free trial launch, 'Atta for business' was piloted at a 200-room hotel in the Kyoto area, yielding the following results:

Up to 90% reduction in time spent on lost item registration

Replacing Excel-based registration with smartphone image recognition reduced processing time per item from 1-2 minutes to as little as 7 seconds. Half of the items were registered within 30 seconds.

Staff Feedback

'It was convenient that the system automatically filled in item details just by taking a photo. The simple operation meant even IT-averse staff could perform at the same level as tech-savvy colleagues.' (Front Desk Staff, 20s)

'When guests called the front desk about lost items, I could immediately confirm the item by viewing the photo in Atta, which was very helpful.' (Front Desk Staff, 40s)

▪️ Service Pricing

'Atta for business' offers customized plans tailored to the scale (number of guest rooms) and number of operational sites of each accommodation facility.

To allow facilities to experience the system's ease of use firsthand, a completely free one-month trial is available.

Apply for the 1-month free trial

▪️ Future Developments

'Atta for business' aims not only to reduce frontline burden but also to transform the 'negative experience' of losing an item into one of 'delight and peace of mind' through future updates.

Expanding 'Smart Inquiry Handling' to seamlessly connect staff and guests

Implement features that allow intuitive and seamless resolution of lost item inquiries via phone or email directly within the system. By minimizing the cognitive load and time staff spend on verification and responses, we aim to create a communication environment where guests quickly receive reassuring messages like 'We've found your item.'

Full support for inbound demand: Building automation and simplification for international shipping

Develop a proprietary shipping scheme that simplifies and automates international shipping for inbound guests—a major burden for hotels due to language barriers and complex procedures. This will strongly support back-office operations for globally expanding accommodation facilities.

Transforming owners' 'anxiety' into 'peace of mind': Solving end-user challenges

Our ultimate goal is to alleviate the intense anxiety and panic guests feel when they lose an item—'What should I do?' 'Will it be found?'—by leveraging technology to address the psychological burden on owners. We aim to evolve into a platform that eliminates friction around lost and found items across society.

▪️ Inquiries and Free Trial Applications

The free trial period is one month.

We believe the true value of 'Atta for business' can only be realized through actual use in real-world operations. Start experiencing real 'lost item management flow'