PeopleX Partners with hacomono to Provide AI Role-Playing Training Support for Human Resource Development

PeopleX Co., Ltd. (Head Office: Shinjuku-ku, Tokyo; CEO: Daichi Tachibana; hereinafter referred to as "Our Company"), a comprehensive AI company solving issues in HR and sales domains, has begun a business partnership with hacomono Inc. (Head Office: Shibuya-ku, Tokyo; CEO: Kenichi Hasuda; hereinafter referred to as "hacomono"), a provider of the all-in-one management system "hacomono" for wellness and sports facilities.

Through this partnership, our dialogue-based AI role-playing service "PeopleX AI Role-Play" will be offered as OEM (Original Equipment Manufacturing) and is planned to be provided under the brand name "Setsutore" (AI Customer Service Training) by hacomono. We will provide a practical human resource development environment utilizing the latest AI technology to wellness operators, including fitness clubs and sports schools.

Background

In recent years, the wellness market is predicted to grow significantly due to the aging population, increasing lifestyle-related diseases, and diversification of values, leading to increased attention on extending healthy life expectancy, mental health, and well-being. The fusion with technology is also accelerating market growth.

On the other hand, the training of trainers and staff has become an urgent issue on the front lines. While high hospitality that caters to the individual needs of each customer is required, a severe labor shortage continues to make it difficult to secure sufficient training time. Furthermore, there are many operators who find it challenging to maintain uniform and high-quality service across the organization, as teaching content and quality can vary depending on the instructor.

To address these challenges, Our Company, with its track record in developing and providing "AI Role-Play," and hacomono, which supports the transformation of real stores and facilities in the wellness industry, have combined their expertise to initiate this partnership.

Details and Significance of the Partnership

In this partnership, "AI Role-Play," developed by Our Company, will be deployed as "Setsutore" (AI Customer Service Training) by hacomono and provided to hacomono's customers, such as fitness clubs, sports schools, and public sports facilities.

* The release date is currently under adjustment. hacomono will announce details once they are finalized.

Practical Learning Environment:

Staff at adopting facilities can train their customer service skills and customer response capabilities 24/7 through role-playing with an AI trainer.

Standardization of Education:

AI standardizes educational content that was previously dependent on the experience and skills of instructors, leading to improved service quality common across the entire organization.

Contribution to Business Growth:

Beyond mere operational efficiency, we strongly support the improvement of customer satisfaction and business growth for fitness operators through enhanced quality of human resource development.

Trial Campaign

To commemorate the start of this partnership, we will be holding a trial campaign. Trial tickets, allowing free experience of the AI customer service training "Setsutore" for a certain period, will be distributed to visitors of the hacomono booth at "SPORTEC" starting on July 8, 2026 (Wed). We encourage you to visit.

"SPORTEC" Overview

Exhibition Name: SPORTEC 2026

Dates: July 8, 2026 (Wed) - July 10, 2026 (Fri)

Venue: Tokyo Big Sight

Booth: East Hall 2 (Booth Number: E2-15-5)

* Pre-registration is required via the SPORTEC official website when visiting SPORTEC 2026.

Regarding OEM of "PeopleX AI Role-Play"

Our dialogue-based AI role-playing service "PeopleX AI Role-Play" offers implementation support through individual consultations for companies seeking to provide an optimal learning environment for their customers.

This initiative allows adopting companies to reflect their accumulated unique know-how and knowledge into the content of AI role-playing, enabling them to offer a highly specialized role-playing environment tailored to their company's philosophy and policies to their own customers.

Companies interested in information regarding this initiative should contact us at the following:

MAIL: [email protected]

We will continue to support the acquisition of skills required in the field across various industries through the power of technology, and focus on creating human resource development systems that are aligned with actual needs.

hacomono Company Overview

Corporate Name: hacomono Inc.

Representative: Kenichi Hasuda, Representative Director and CEO

Location: Sumitomo Fudosan Harajuku Building 5F, 2-34-17 Jingumae, Shibuya-ku, Tokyo

Business Overview: Development and provision of the all-in-one management system "hacomono" for wellness/sports facilities

Service Site: https://www.hacomono.jp/

Corporate Site: https://www.hacomono.co.jp/

PeopleX Company Overview

Corporate Name: PeopleX Co., Ltd.

Representative: Daichi Tachibana

Capital: 116 million yen (including capital reserve)

Location: Shinjuku Sumitomo Building 24F, 2-6-1 Nishi-Shinjuku, Shinjuku-ku, Tokyo

Business Overview: Development of the dialogue-based Agentic platform "PeopleX AgenticHR Platform"

Development of the dialogue-based AI interview service "PeopleX AI Interview"

Development of the dialogue-based AI role-playing service "PeopleX AI Role-Play"

Development of the dialogue-based AI meeting service "PeopleX AI Meeting"

Operation of the all-you-can-read service for HR/labor books "HR LIBRARY"

Development of the employee success HR platform "PeopleWork"

Management and training support "PeopleX Management Consulting"

Website: https://corp.peoplex.jp/

Service Site (PeopleX AgenticHR Platform): https://peoplex.jp/platform/

Service Site (PeopleX AI Interview): https://peoplex.jp/ai-interview/

Service Site (PeopleX Management Consulting): https://peoplex-mc.jp/

Service Site (HR LIBRARY): https://hrlibrary.jp/

Inquiries Regarding This Matter

PeopleX Co., Ltd. Public Relations TEL: 03-6683-4199 Mail: [email protected]