Toyo Trading Systems Launches 'Copilot Usage Visualization Tool' to Visualize Microsoft 365 Copilot Adoption and Support ROI Explanation and Stabilization

Toyo Trading Systems Co., Ltd. (hereinafter referred to as TTS) announces the launch of the "Copilot Usage Visualization Tool," designed to visualize the usage status of Microsoft 365 Copilot and support companies in stabilizing its adoption and explaining its Return on Investment (ROI).

The Era of Copilot: Moving Beyond 'Adoption' to 'Driving Business Forward'

While the adoption of Microsoft 365 Copilot is progressing, many companies are currently facing the challenge of being unable to explain how much Copilot is contributing to their business operations.

These issues arise because Copilot's utilization is often left to individual users, leading to a lack of organizational oversight on actual usage patterns.

Copilot is transitioning from a phase where the question was merely "Was it adopted?" to one where it's crucial to explain "How much business has been advanced?" and "What needs to be improved next?"

From 'Gut Feeling' to 'Data-Driven Decisions' in Copilot Utilization

Microsoft 365 Copilot assists in various tasks, including email composition, meeting summarization, document creation, presentation generation, and data analysis.

However, post-implementation, the focus should not solely be on confirming "whether it was used" but rather on being able to answer critical questions such as:

- In which departments is Copilot being utilized? - In which business areas is its use progressing? - Which departments or users have room for increased utilization? - How much work time has been generated through Copilot-driven efficiency improvements? - Where should the next educational, deployment, or improvement measures be targeted?

The "Copilot Usage Visualization Tool" provides visualized data to answer these questions through a dashboard on Power BI.

This enables companies not only to grasp the current status of Copilot utilization but also to take subsequent actions, including management reporting, providing feedback to operational teams, implementing training programs, optimizing license allocation, and making decisions on additional investments.

Service Overview

The Copilot Usage Visualization Tool offers the following information on its dashboard:

- Number of Copilot Active Users and Usage Rate - Number of Copilot Actions (by application and department) - Copilot Assist Time (visualization of work time saved) - Time-series trends of usage status

This facilitates achieving a state where the outcomes of Copilot utilization can be clearly "explained."

Difference from M365 Admin Center Usage Reports

While the Microsoft 365 Admin Center allows for a certain level of checking Copilot's usage status, it is insufficient for companies aiming to fully embed Copilot utilization.

To make informed decisions about whether to "continue or expand investment in Copilot," easily understandable information is provided on Power BI.

If the Admin Center is for "checking usage status," this tool serves as a visualization platform to interpret the state of Copilot utilization and guide subsequent measures.

Intended Use Cases

The "Copilot Usage Visualization Tool" can be utilized in the following scenarios:

❶ Reporting Introduction Effects and ROI to Management

By visualizing Copilot's usage status and assist time, it can be used as material for reporting to management.

Information such as "how much it is being used," "in which departments it is effective," and "to what extent it is supporting operations" can be clearly explained with numbers and graphs.

❷ Decision-Making for Usage Stabilization by DX Promotion Departments

DX promotion departments need to consider how to stabilize Copilot usage after its introduction.

This tool allows for regular checks on usage status, aiding in prioritizing educational initiatives and internal deployment strategies.

❸ License Optimization Review by Information Systems Departments

Copilot is a high-value license, and it's crucial to confirm its adequate utilization post-implementation.

The tool enables checking usage status by user and department, serving as reference information for license allocation and decisions on additional deployments.

❹ Discovery and Rollout of Copilot Evangelists

By identifying users with high usage frequency or those actively utilizing specific features, potential internal evangelists can be discovered.

Disseminating their usage methods throughout the company can lead to broader and more practical stabilization of Copilot adoption.

From 'Introduction' to 'Stabilization' and 'Outcome Creation' with Copilot

The introduction of Copilot is not the end goal.

What truly matters is understanding how Copilot is used in daily operations, how it transforms working styles, how it leads to results, and continuously improving these aspects.

The "Copilot Usage Visualization Tool" visualizes the current status of Copilot utilization and clarifies the next steps to take.

This allows companies to leverage Copilot not just as an installed tool but as a foundation for continuous operational transformation.

TTS is committed to supporting companies not only in the introduction of Microsoft 365 Copilot but also in its utilization stabilization, effect measurement, operational transformation, and the realization of continuous improvement cycles, thereby backing the adoption of generative AI in businesses with data.

Takumiho Wada, Toyo Trading Systems Co., Ltd.

Trigger for AI Utilization

In the utilization of generative AI, what's important is not "whether it was introduced" but "how that AI has changed working styles."

By visualizing Copilot's usage, improvement points and success patterns become apparent for the first time.

We hope this service will serve as a trigger for "discoveries" that advance AI utilization for all companies.

Inquiries Regarding This Matter:

Toyo Trading Systems Co., Ltd.

Contact Department: Cloud Solutions Division, Cloud Business Department

Inquiry Site: https://ems.ttsystems.com/product/copilot_visualization/

【Company Profile of Toyo Trading Systems Co., Ltd.】

Company Name

Toyo Trading Systems Co., Ltd.

Location

Nagoya City, Aichi Prefecture

Established

1994

Representative

Hiromi Watanabe, President and Representative Director

Capital Composition

100% Toyo Corporation

URL

https://www.ttsystems.com