Which service ranked first in overall satisfaction in the WiMAX satisfaction survey?

Broad WiMAX ranked first with a score of 3.32. It received the highest ratings in speed, support, and benefits.

Which WiMAX service received the highest Net Promoter Score (NPS) for recommendation intent?

UQ WiMAX ranked first with a score of +1.1. Only UQ WiMAX and DTI WiMAX recorded positive scores among the 8 surveyed companies.

Are there differences in evaluation trends among WiMAX users by age group?

Yes, there are clear differences. Broad WiMAX ranked first for users in their 20s, GMO andoku BB for users in their 30s, BIGLOBE for users in their 50s, and UQ WiMAX for users in their 60s.

Which service received the highest rating for support structure?

Broad WiMAX ranked first with a score of 3.48, followed by DTI WiMAX with 3.33 and UQ WiMAX with 3.25.

What is the reliability and sample size of this survey?

The survey included 1,000 valid responses, with 233 being WiMAX users. UQ WiMAX had 91 respondents, while other companies had between 6 and 45 respondents, making it necessary to view the results as trends rather than definitive conclusions.

WiMAX Satisfaction Survey: Broad WiMAX Ranks 1st in Overall Score, UQ WiMAX Leads in Recommendation Intent (NPS)

Published May 19, 2026 8:00 PM ・ Updated Jun 14, 2026 4:19 AM ・ 3 min read ・ Source: PR TIMES

All Connect Magazine released a survey report on 8 WiMAX providers based on data from 233 users. Broad WiMAX topped the overall score, while UQ WiMAX led in NPS, revealing significant variations in preferences across different age groups.

All Connect Magazine, a telecommunications media outlet operated by ALL CONNECT Co., Ltd., has compiled the results of a mobile WiFi satisfaction survey conducted in April 2026. The report analyzes data from 233 WiMAX users across 8 major services, utilizing a 5-axis evaluation (Speed, Price, Stability, Support, and Perks) along with the Net Promoter Score (NPS).

Key Survey Results: - Overall Score (Average of 5 axes): 1st Broad WiMAX (3.32), 2nd UQ WiMAX (3.21), 3rd 5G CONNECT (3.20). - NPS (Net Promoter Score): 1st UQ WiMAX (+1.1). Only UQ WiMAX and DTI WiMAX (+16.7) recorded positive scores among the eight providers. - Support Evaluation: 1st Broad WiMAX (3.48). A significant gap of up to 0.98 points was observed compared to the lowest-ranked Vision WiMAX (2.50).

Demographic Trends: - Broad WiMAX ranked first among users in their 20s, apartment renters, and those switching from other mobile WiFi services. - Preferences shifted by age group: GMO Tokutoku BB WiMAX led for those in their 30s, BIGLOBE WiMAX for those in their 50s, and UQ WiMAX for those in their 60s.

The report notes that while UQ WiMAX had the largest sample size (n=91), other providers ranged between 6 to 45 respondents. Therefore, the results should be viewed as general trends rather than definitive rankings, as 95% confidence intervals often overlap between top-performing services.

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Source: PR TIMES
Category: Survey
Organizations: BIGLOBE / DTI / Vision
Products / services: Broad WiMAX / UQ WiMAX

WiMAX Satisfaction Survey: Broad WiMAX Ranks 1st in Overall Score, UQ WiMAX Leads in Recommendation Intent (NPS)

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