Accelerating DX Talent Acquisition and Development as Part of Business Model Transformation

Aoyama Zaisan Networks views DX not as mere efficiency, but as 'business model transformation to create customer response time'—in other words, 'transition to a new way of working where AI and people co-create.' Based on this, they are building a foundation for organizational structure led by the 'DX Promotion Office' and reproducible talent development.

Strengthening the DX promotion structure (Recruitment): The company-wide 'DX Promotion Office,' established in 2024, has grown from 2 to 6 members through mid-career hiring and is now driving DX initiatives across the company.

Promoting Microsoft 365 Copilot utilization: By integrating Copilot into tasks such as document and meeting minute creation, the monthly utilization rate reached 100% by the end of May 2026. Education, such as case study sharing meetings, is also ongoing.

Cultivating and producing 'DX Advisors': To facilitate on-site-led problem solving, approximately 40 'DX Advisors' have been appointed across departments. They are responsible for transforming business processes utilizing AI/digital tools through training and operational support.

Integration with HR systems: Business improvements through DX and the acquisition of related knowledge are incorporated into the 'behavioral evaluation' section of the HR system.