Braze Announces Fiscal 2027 First Quarter Financial Results

NEW YORK - Braze (Nasdaq: BRZE), a leading customer engagement platform, today announced financial results for its first quarter of fiscal year 2027, ended April 30, 2026.

Fiscal 2027 First Quarter Financial Highlights

Revenue: $211.0 million, an increase of 30.2% from $162.1 million in the same period last year.

GAAP operating loss: $27.5 million, compared to a loss of $40.2 million in the prior year.

Non-GAAP operating income: $10.5 million, compared to income of $2.8 million in the prior year.

GAAP net loss per share: $0.24, compared to a loss of $0.34 in the prior year.

Non-GAAP net income per share: $0.10, compared to income of $0.07 in the prior year.

Recent Business Highlights

Customer growth: The company served 2,713 customers, up from 2,342 as of April 30, 2025.

Enterprise growth: The number of customers with ARR (Annual Recurring Revenue) of $500,000 or more was 349, up from 262 in the prior year.

Dollar-Based Net Retention Rate (DBNR): DBNR for the trailing twelve months was 110%, compared to 109% in the prior year. DBNR for customers with ARR of $500,000 or more was 111%.

AI and Product Innovation: The company announced Braze Creative Studio, integrating with Figma and Canva, and launched the general availability of BrazeAI Operator and BrazeAI Agent Console, several months ahead of schedule.

Other Activities: Braze hosted its large-scale event, City x City London, for prospects and customers, with approximately 1,200 attendees. A Forrester Total Economic Impact study found that organizations using the Braze platform achieved an estimated 457% ROI over three years and recouped their investment in less than six months.

Fiscal 2027 Second Quarter and Full Year Outlook

Braze provided guidance for the second quarter and full fiscal year 2027 as follows:

(Amounts in millions, except per share items)

Fiscal Q2 2027 (Ending July 31, 2026)

Fiscal Year 2027 (Ending January 31, 2027)

Revenue

$219.5 - $220.5

$895.0 - $899.0

Non-GAAP Operating Income

$17.0 - $18.0

$70.0 - $74.0

Non-GAAP Net Income Per Share

$0.15 - $0.16

$0.61 - $0.65

About Braze

Braze is a customer engagement platform that enables brands to Be Absolutely Engaging™. It delivers value to both customers and businesses through exceptional experiences that meet consumer expectations.

BrazeAI™ is an advanced intelligence feature that allows AI models and functions to be flexibly integrated into every customer touchpoint within the Braze platform. This enables marketers to achieve more sophisticated and rapid customer engagement without complex configurations. It facilitates optimal message delivery across multiple channels, design and execution of customer journeys based on behavior, and autonomous AI-driven optimization that automatically determines and executes the best action for each individual customer. Braze elevates 'simple notifications' into impactful 'one-to-one conversations,' providing next-generation personalized experiences beyond marketing automation.

In Japan, Braze has been growing since establishing its Japan office in 2020, with over 130 customers as of the start of 2026. In 2026, the company opened a data center in Japan, strengthening its support for customers, including financial institutions with high security requirements.

Braze has been repeatedly recognized by industry analysts as a leader in marketing technology and was selected for the 2025 G2 'Best of Marketing and Digital Advertising Software Product.' It has also received awards from Fortune and Newsweek as a great place to work. In addition to its New York headquarters, Braze has 15 offices across the Americas, Europe, and Asia Pacific. For more information, visit https://www.braze.com/.