AI Agent 'ChatPlus' Ranks 50th in 'ITreview The Best Software in Japan 2026' TOP 100

ChatPlus Inc. (Headquarters: Chiyoda-ku, Tokyo; CEO: Mayuko Oe) is pleased to announce that its chatbot system, 'ChatPlus,' has been ranked 50th in 'ITreview The Best Software in Japan 2026' TOP 100.

Furthermore, in 'The Best Software by Category,' which honors annual excellence in selected categories with active review collection among nearly 900 sectors, ChatPlus was selected for the Web Chat Tool, Chatbot Tool, and Help Desk Tool categories.

In 'The Best Software for AI-Powered Features,' which recognizes products with highly-rated generative AI capabilities, ChatPlus ranked 12th, earning high marks as an AI-powered product.

Amidst the intensifying labor shortage caused by an aging population, 'ChatPlus' has supported a wide range of organizations—from startups to Japan's leading enterprise companies—since its launch in 2016. It facilitates operational efficiency and productivity through the automation of customer support, internal help desks, and marketing.

In recent years, it has deepened its integration with generative AI, evolving into an 'AI Agent' capable of more natural dialogue, high-precision responses, and task execution. Many companies utilize 'ChatPlus' as a solution that addresses labor shortages while supporting sustainable corporate growth.

This award is a direct result of the warm evaluation and support from our users. As a leading company in the AI and chatbot field, we will continue to challenge ourselves with cutting-edge technology and strive to create new value alongside our customers.

'ChatPlus' is an AI chatbot/AI agent/chat support system that can be easily embedded into websites, internal portals, and applications. It can be customized for various operations, including AI agent responses, scenario-based bots, and human-hybrid models. It is highly regarded as a representative Japanese cloud service by external review platforms. On 'ITreview,' ChatPlus has garnered 511 reviews, receiving solid praise from many users (as of May 2026).