FSC Adds 5 Items to Financial Inclusion Indicators, Including TISA and Long-term Care Insurance

The Financial Supervisory Commission (FSC) announced today the results of the 2025 financial inclusion indicators. To promote financial policies for all ages and deepen financial accessibility, the FSC will add one new evaluation indicator—the ratio of banks providing sign language interpretation services—and four observation indicators for 2026: TISA account openings, elderly trust beneficiaries, reverse mortgage loan counts and amounts, and effective long-term care insurance contracts.

The FSC stated that all 2025 targets were met, and adjustments were made for 2026 based on financial development trends. Liu Hsiu-ling, Director of the Comprehensive Planning Department, noted that Taiwan outperformed global and Asian averages in eight international comparison indicators. For instance, there are 17 commercial bank branches, 167 ATMs, and 6.28 million mobile payment transactions per 100,000 adults.

Furthermore, the report shows that per 1,000 adults, there are 576 outstanding loans, 1,404 digital deposit accounts, and 710 life insurance policyholders. The bank account ownership rate is 93.3%, and the electronic payment usage rate is 81.6%, all exceeding global and Asian averages. Liu pointed out that this reflects the high convenience of accessing financial services in Taiwan.

Regarding the 2026 adjustments, Liu explained that the new sign language interpretation indicator aims to encourage financial institutions to deepen inclusive services. The four observation indicators—TISA accounts, elderly trusts, reverse mortgages, and long-term care insurance—are intended to support the 'all-age finance' policy. TISA aims to help citizens build long-term asset allocation habits, while elderly trusts and reverse mortgages provide financial security for the aging population. Long-term care insurance helps families manage care costs, with 1.2556 million effective contracts as of the end of last year.