WILLER EXPRESS Co., Ltd. (Representative Director: Koji Hirayama, HQ: Koto-ku, Tokyo) has begun utilizing 'Digital Gift®' provided by the group of Digital Plus Inc. (President: Masaaki Kikuchi, HQ: Shibuya-ku, Tokyo).

Enhancing User Receipt Experience and Operational DX at 2.58 Million User Touchpoints

WILLER EXPRESS, which operates 26 routes and 222 flights nationwide with approximately 2.58 million annual users (2025 performance, including airport lines), is working to digitize user touchpoints, meet diversified receipt needs, and build a rapid and flexible user support system.

Digital Gift®, provided by our group, is a service that requires no membership registration or app download, allows users to choose their preferred receipt method from multiple options, and enables companies to reduce the burden of individual support and achieve operational efficiency.

Through this adoption, we will promote the improvement of user receipt convenience and operational efficiency at WILLER EXPRESS, while contributing to the advancement of receipt experience and business DX for 2.58 million users.

Expansion in the Refund/Cashback Domain Toward 100 Billion Yen Gross Transaction Value

To achieve a gross transaction value of 100 billion yen, our group is working to establish 10 domains with over 10 billion yen in transactions, including shareholder benefits, loyalty points, government subsidies, compensation payments (HR), and marketing.

Through this initiative, we will further strengthen our efforts in the enterprise-to-individual remittance domain, centered on refunds and cashback, and expand our reach. We will continue to expand the 'remittance experience where you can choose the receipt method' while strengthening our response to digital receipt needs in the refund sector and promoting DX in the remittance field.

FACT BOX

  • Source: PR TIMES
  • Category: Partnership