e-Communications Inc. (Headquarters: Minato-ku, Tokyo, Representative Director: Shinya Sato) conducted a survey on the actual state of corporate training operations targeting 110 individuals involved in planning and operating training at companies, and we are pleased to announce the results.

01 | The tasks that take up the most time for those involved in planning and operating training are, 1st place: "Schedule and timetable adjustments", 2nd place: "Creation of training materials and documents".

02 | Over 60% of annual training costs per employee are under 50,000 yen, and approximately 70% responded that "1 to 5 hours" are spent on content preparation time.

03 | While "comprehension tests/confirmation tests" are the most common method for effectiveness measurement at 64.5%, "correlation with performance/results indicators" stands at 22.7%.

Download this survey here: https://www.e-coms.co.jp/dowloads/20260708

Survey Overview

Survey Name: Corporate Training Operations Survey

Survey Method: Internet survey conducted as part of the research marketing service "Lisapy®︎" provided by IDEATECH

Survey Period: June 18, 2026 - June 19, 2026

Valid Responses: 110 individuals involved in planning and operating training at companies

Note: Proportions may not sum to 100% due to rounding of the second decimal place.

60% of those involved in planning and operating training conducted "online face-to-face training" and "e-learning" in the past year.

When asked "Q1. Please tell us the formats of training you have conducted at your company in the past year. (Multiple answers allowed)" (n=110), 60.0% responded "Online face-to-face training (simultaneous broadcast type)" and 60.0% responded "e-learning (recorded/digital materials)".

Q1. Please tell us the formats of training you have conducted at your company in the past year. (Multiple answers allowed)

- Online face-to-face training (simultaneous broadcast type): 60.0%

- e-learning (recorded/digital materials): 60.0%

- Face-to-face training (in-person): 44.5%

- OJT (On-the-Job Training): 44.5%

- Dispatch to external seminars/public courses: 20.9%

- Training with external instructors invited: 17.3%

- Other: 0.0%

- Don't know/Cannot answer: 2.7%

Approximately 70% of preparation time per face-to-face training session is concentrated in "1 to 5 hours".

When asked "Q2. On average, how much time do you spend preparing for one face-to-face training session (in-person or online)?" (n=110), 35.5% responded "Under 1 to under 3 hours" and 33.6% responded "Under 3 to under 5 hours".

Q2. On average, how much time do you spend preparing for one face-to-face training session (in-person or online)?

- Under 1 hour: 3.6%

- Under 1 to under 3 hours: 35.5%

- Under 3 to under 5 hours: 33.6%

- Under 5 to under 10 hours: 18.2%

- Under 10 to under 20 hours: 3.6%

- 20 hours or more: 2.7%

- Did not conduct face-to-face training: 2.7%

- Don't know/Cannot answer: 0.0%

Over 70% of content preparation time for e-learning is in the "1 to 5 hours" range.

When asked "Q3. On average, how much time do you spend preparing and organizing one piece of e-learning content?" (n=110), 41.8% responded "Under 3 to under 5 hours" and 31.8% responded "Under 1 to under 3 hours".

Q3. On average, how much time do you spend preparing and organizing one piece of e-learning content?

- Under 1 hour: 4.5%

- Under 1 to under 3 hours: 31.8%

- Under 3 to under 5 hours: 41.8%

- Under 5 to under 10 hours: 12.7%

- 10 hours or more: 3.6%

- Primarily use existing content with little in-house preparation: 0.9%

- Did not conduct e-learning: 4.5%

- Don't know/Cannot answer: 0.0%

Tasks that take up the most time in training preparation are, 1st place: "Schedule and timetable adjustments", 2nd place: "Creation of training materials and documents".

When asked "Q4. Please tell us the tasks that actually take up your time in training preparation and operation. (Up to 3 answers allowed)" (n=110), 54.5% responded "Schedule and timetable adjustments", 52.7% responded "Creation of training materials and documents", and 35.5% responded "Planning and design of training content".

Q4. Please tell us the tasks that actually take up your time in training preparation and operation. (Up to 3 answers allowed)

- Schedule and timetable adjustments: 54.5%

- Creation of training materials and documents: 52.7%

- Planning and design of training content: 35.5%

- Arrangement of venues, equipment, and materials: 26.4%

- Management of participant attendance and progress: 23.6%

- Implementation of comprehension tests and effectiveness measurement: 15.5%

- Aggregation and analysis of post-training questionnaires: 10.0%

- Arrangement and discussion with instructors: 7.3%

- Other: 0.0%

- Don't know/Cannot answer: 2.7%

Approximately half of the staff members cite "Creation of training materials and documents" as a task they would actually like to focus on more.

When asked "Q5. Please tell us the tasks you would actually like to spend more time on (focus on) in training preparation and operation. (Up to 3 answers allowed)" (n=110), 48.2% responded "Creation of training materials and documents", 40.9% responded "Schedule and timetable adjustments", and 29.1% responded "Planning and design of training content".

Q5. Please tell us the tasks you would actually like to spend more time on (focus on) in training preparation and operation. (Up to 3 answers allowed)

- Creation of training materials and documents: 48.2%

- Schedule and timetable adjustments: 40.9%

- Planning and design of training content: 29.1%

- Arrangement of venues, equipment, and materials: 28.2%

- Implementation of comprehension tests and effectiveness measurement: 25.5%

- Management of participant attendance and progress: 20.9%

- Aggregation and analysis of post-training questionnaires: 18.2%

- Arrangement and discussion with instructors: 6.4%

- Other: 0.0%

- None in particular: 0.0%

- Don't know/Cannot answer: 1.8%

Regarding tasks to focus on more, voices include "Adding content based on case studies from other companies" and "Post-training effectiveness measurement".

When asked "Q6. To those who answered anything other than "None in particular" or "Don't know/Cannot answer" in Q5. If there are any other tasks you would like to spend more time on (focus on) besides those answered in Q5, please tell us freely. If there are none, please write "None in particular"." (n=108), 59 responses were obtained.

<Free response, partial excerpt>

- Adding content based on case studies from other companies.

- I want time for content review and discussion.

- Material creation falls within working hours, so I cannot spend much time on it.

- Thorough preparation time.

- I want to spend time on post-training effectiveness measurement, such as comprehension checks.

Over 60% of training effectiveness measurements conducted at the workplaces of training staff are "comprehension tests/confirmation tests".

When asked "Q7. Please tell us what you actually do at your workplace to understand the effectiveness of training. (Multiple answers allowed)" (n=110), 64.5% responded "Comprehension tests/confirmation tests", 40.0% responded "Interviews with supervisors and on-site staff", and 39.1% responded "Post-training questionnaires (satisfaction surveys)".

Q7. Please tell us what you actually do at your workplace to understand the effectiveness of training. (Multiple answers allowed)

- Comprehension tests/confirmation tests: 64.5%

- Interviews with supervisors and on-site staff: 40.0%

- Post-training questionnaires (satisfaction surveys): 39.1%

- Confirmation of behavioral changes in work after training: 35.5%

- Correlation with performance/results indicators: 22.7%

- Follow-up interviews with participants: 15.5%

- Other: 0.9%

- No effectiveness measurement is conducted: 2.7%

- Don't know/Cannot answer: 0.9%

Over 60% of annual training costs per employee are under 50,000 yen.

When asked "Q8. Approximately how much do you think is the annual training cost per employee at your company?" (n=110), 35.5% responded "Under 30,000 to under 50,000 yen" and 24.5% responded "Under 50,000 to under 100,000 yen".

Q8. Approximately how much do you think is the annual training cost per employee at your company?

- Under 10,000 yen: 4.5%

- Under 10,000 to under 30,000 yen: 20.9%

- Under 30,000 to under 50,000 yen: 35.5%

- Under 50,000 to under 100,000 yen: 24.5%

- Under 100,000 to under 200,000 yen: 4.5%

- 200,000 yen or more: 4.5%

- Don't know/Cannot answer: 5.5%

Approximately half of the companies of training staff utilize "template creation for training materials and documents" as a measure to reduce workload.

When asked "Q9. Please tell us what measures your company is taking to reduce the workload of training preparation and operation. (Multiple answers allowed)" (n=110), 49.1% responded "Template creation for training materials and documents", 44.5% responded "Reuse of past training materials", and 37.3% responded "Introduction of a Learning Management System (LMS)".

Q9. Please tell us what measures your company is taking to reduce the workload of training preparation and operation. (Multiple answers allowed)

- Template creation for training materials and documents: 49.1%

- Reuse of past training materials: 44.5%

- Introduction of a Learning Management System (LMS): 37.3%

- Utilization of e-learning/online formats: 33.6%

- Utilization of external services/tools: 30.0%

- Outsourcing of some tasks: 14.5%

- Simplification or automation of effectiveness measurement/surveys: 12.7%

- Other: 0.9%

- No particular measures being taken: 5.5%

- Don't know/Cannot answer: 0.0%

Regarding workload reduction measures, there are also initiatives such as "utilizing in-house software" and "promoting systematization".

When asked "Q10. To those who answered anything other than "No particular measures being taken" or "Don't know/Cannot answer" in Q9. If there are any other measures you are taking to reduce workload besides those answered in Q9, please tell us freely. If there are none, please write "None in particular"." (n=104), 53 responses were obtained.

<Free response, partial excerpt>

- Use of in-house software.

- Decide what can be used and what to introduce within a set time. Also, gather opinions in advance and consolidate them.

- Not hindering the primary work of capable managers.

- Promoting systematization.

Summary

This time, we conducted a survey on the actual state of corporate training operations targeting 110 individuals involved in planning and operating training at companies. As a result, it was revealed that tasks such as "schedule and timetable adjustments" (54.5%) and "creation of training materials and documents" (52.7%) occupy the top positions for tasks that take up the most preparation time, while "correlation with performance/results indicators" in effectiveness measurement remains at 22.7%.

First, the most common training formats in the past year were "online face-to-face training" and "e-learning", both at 60.0%. Preparation time per face-to-face training session is concentrated in "under 1 to under 3 hours" (35.5%) and "under 3 to under 5 hours" (33.6%), with approximately 70% spending 1 to 5 hours. Tasks that they would actually like to focus on more are "creation of training materials and documents" (48.2%) and "schedule and timetable adjustments" (40.9%), and there is a gap between the actual 15.5% for "implementation of comprehension tests and effectiveness measurement" and the desired 25.5%. The primary method for effectiveness measurement is "comprehension tests/confirmation tests" (64.5%), and for workload reduction measures, "template creation for training materials and documents" (49.1%) and "reuse of past training materials" (44.5%) were ranked high.

This survey suggests that the workload of training staff is biased towards preparatory tasks such as schedule adjustments and material creation, and that sufficient time is not allocated to effectiveness measurement and analysis of post-training surveys, which they would ideally like to focus on. Effectiveness measurement also centers on tests and surveys immediately after training, and the mechanism for verifying its connection to business results is considered to be in its developmental stages. Balancing operational efficiency with the visualization of results appears to be a key issue for future training operations.

Download this survey here: https://www.e-coms.co.jp/dowloads/20260708

e-learning services "SAKU-SAKU Testing" / "Sakutesu Manabi Hodai"

<SAKU-SAKU Testing>

"SAKU-SAKU Testing" is an e-learning platform that condenses CBT (Computer Based Testing) know-how. It is designed with an emphasis on measuring knowledge retention through tests, allowing for the visualization and management of individual learner comprehension as data. It can be utilized for enhancing training effectiveness measurement and building a learning support system that can continue after placement.

Details here: https://www.e-coms.co.jp/business/e-learning

<Sakutesu Manabi Hodai>

"Sakutesu Manabi Hodai" is a package service that combines "SAKU-SAKU Testing" with business e-learning content. Without needing to prepare your own materials, it comes pre-loaded with videos covering a wide range of business areas and business questions, allowing you to start web-based education immediately. It is useful for companies that want to develop training programs while reducing the burden of material creation.

Details here: https://www.e-coms.co.jp/business/e-learning/sakutesmanabihodai

Company Profile

Company Name: e-Communications Inc.

Established: May 1, 2000

Representative: Representative Director Shinya Sato

Location: SENQ Roppongi 704, 7-15-7 Roppongi, Minato-ku, Tokyo 106-0032

Business Activities: 1. Provision of solutions for various qualification and certification exams

2. Consulting and system design for qualification and examination operations

3. Provision of e-learning services

4. Production, provision, and sale of various content

5. Entrusted business of payment processing and accounting for internet sales

URL: https://www.e-coms.co.jp/

FACT BOX

  • Source: PR TIMES
  • Category: Survey結果
  • Organizations: IDEATECH