ELYZA Publishes Case Study on Altius Link's Adoption of ELYZA Works

ELYZA Co., Ltd. (Headquarters: Tokyo; hereinafter "ELYZA") has published a case study article titled "Breaking Through the Limits of Conventional AI: Field-Driven DX for Standardizing and Institutionalizing Unique Business Processes" featuring Altius Link Corporation (hereinafter "Altius Link")'s use of "ELYZA Works."

This article highlights Altius Link's initiatives in addressing site-specific operational challenges that could not be resolved solely through general-purpose chat-based AI tools, by leveraging the business AI application "ELYZA Works" to standardize unique workflows and promote their adoption across frontline teams.

▼ Full Case Study Article Here ▼

Breaking Through the Limits of Conventional AI: Field-Driven DX for Standardizing and Institutionalizing Unique Business Processes

Background of ELYZA Works Adoption

While the use of generative AI in business operations is expanding, frontline teams in enterprises are increasingly encountering challenges such as "generic responses are available, but practical application aligned with company-specific processes and decision criteria is difficult" and "AI use remains limited to individual users, failing to drive organizational improvements."

In particular, in areas such as customer service and operational tasks—where accumulated site-specific know-how and judgment criteria directly impact performance—it is crucial to integrate AI not merely as a chat tool, but into actual workflows, making it consistently usable by all team members.

Altius Link has adopted "ELYZA Works" as a means to drive operational improvements led by frontline teams, in response to these challenges.

Initiatives Realized with ELYZA Works

"ELYZA Works" is a SaaS service that enables the construction and operation of field-ready business AI applications tailored to each company's unique processes and knowledge.

At Altius Link, AI-powered operational support systems have been developed based on unique on-site procedures and decision-making standards. By formalizing tasks prone to individual dependency and making them accessible to relevant staff, the company has elevated AI usage beyond isolated individual use to organization-wide operational improvements.

This article focuses on the following key aspects of Altius Link's initiatives:

- Challenges and limitations experienced with previous AI implementations - Design considerations and innovations for AI support in site-specific operations - Approach to operational improvement using ELYZA Works - Key factors in promoting frontline-driven AI adoption - Future outlook

ELYZA believes that to transition generative AI from a tool for experimentation to one that delivers tangible business outcomes, it is essential to design AI applications tailored to each company's unique operations and to establish mechanisms that ensure sustained frontline usage.

Moving forward, ELYZA will continue to support AI adoption aligned with each organization's operational characteristics through ELYZA Works, contributing to frontline-driven digital transformation and productivity enhancement.

▼ Full Case Study Article Here ▼

Breaking Through the Limits of Conventional AI: Field-Driven DX for Standardizing and Institutionalizing Unique Business Processes

Overview of "ELYZA Works"

ELYZA Works is a corporate generative AI utilization tool that enables frontline teams to create and refine company-specific business AI applications. With AI co-piloting, users can automatically generate AI-integrated business applications simply by inputting operational content—no prompt engineering skills or technical expertise required. Created applications can be shared and improved across teams, with performance refinement based on usage logs. The platform features high-level security trusted by major financial institutions and government agencies, ensuring safe deployment. Starting at ¥19,800 per month, ELYZA Works is being widely adopted across diverse unstructured tasks, including applications that standardize report and proposal quality, assist in decision-making based on company-specific criteria, and extract risk items from contracts and terms of service.

Learn more: https://lp.works.elyza.ai/

Company Overview: ELYZA Co., Ltd.

ELYZA Co., Ltd. operates under the mission of "Creating the ordinary in uncharted domains," focusing on Japanese-language large language models (LLMs). The company conducts joint research with enterprises and develops cloud services, promoting the implementation of LLMs through advanced R&D and consulting to support corporate growth.

Company Name: ELYZA Co., Ltd.

Headquarters: 6F, SWT Building, 3-15-9 Hongo, Bunkyo-ku, Tokyo 113-0033, Japan

Representative: Yuuya Soneoka, President & CEO

Founded: September 4, 2018

URL: https://elyza.ai/