ActionLink Wins EC-Specialized CRM Category at Bizitora Award 2026

ActionLink, an EC-focused CRM service developed and operated by Fabrica Communications Co., Ltd. (Headquarters: Naka-ku, Nagoya, Aichi), a wholly owned subsidiary of Fabrica Holdings Co., Ltd. (Headquarters: Minato-ku, Tokyo; President and CEO: Masato Taniguchi), won the CRM (Customer Relationship Management) EC-Specialized CRM category at the Bizitora Award 2026 in April 2026. The company hereby announces the award and provides an overview of the award.

About the Bizitora Award

The Bizitora Award is a new type of platform operated by Dot A Inc. and Kurumi Inc. that evaluates and ranks BtoB companies active at the forefront of their industries.

This award rigorously evaluates BtoB solutions and initiatives provided by companies and organizations from the perspectives of user experience quality, productivity, and contribution to improving operational efficiency, selecting outstanding services in each field.

Bizitora Award: https://bizitora.jp/award/

Scene from the trophy presentation: Left: ActionLink's Ito / Right: Mr. Miyahara from the Bizitora Award Administration Office

About ActionLink

ActionLink is a CRM service specialized for EC businesses. Based on data such as customer purchase history and browsing history, it automates optimal communication for each individual, promoting repeat purchases and maximizing LTV (Customer Lifetime Value).

Service URL: https://actionlink.jp/

Company Overview

[Fabrica Holdings Co., Ltd.]

Representative: President and CEO Masato Taniguchi

Headquarters: 1-11-30 Akasaka, Minato-ku, Tokyo, Akasaka 1-chome Center Building 9F

Established: November 1994

Listing: Tokyo Stock Exchange Standard Market (Securities Code: 4193)

Corporate Website: https://www.fabrica-hd.co.jp/

[Fabrica Communications Co., Ltd.]

Representative: President and CEO Masato Taniguchi

Headquarters: 3-5-30 Nishiki, Naka-ku, Nagoya, Aichi, Sanko Nishiki Building 8F

Business Description:

・Development and sales of automotive sales support systems

・Internet media business

・Web marketing support business

・Automotive repair and car rental business

Equity Ratio: 100% owned by Fabrica Holdings Co., Ltd.

Corporate Website: https://www.fabrica-com.co.jp/

<Contact Information>

Fabrica Communications Co., Ltd.

Business Communication Division, ActionLink Business Department

TEL: 0120-063-851

E-mail: [email protected]