Taxi App "S.RIDE®" and "Lost Item Cloud find" Begin Collaboration

S.RIDE Inc. (Headquarters: Minato-ku, Tokyo; President and CEO: Yohei Hashimoto), provider of the taxi app "S.RIDE®", and find Inc. (Headquarters: Minato-ku, Tokyo; President and CEO: Akira Takashima), provider of "Lost Item Cloud find", are launching a collaboration to streamline the inquiry process for lost items when using taxis, starting in Tokyo.

From Monday, July 6, 2026, users of "S.RIDE" affiliated taxis* in Tokyo will be able to inquire about lost items through "find chat" via the "Lost Item Inquiry" option in their "S.RIDE" app's ride history.

This initiative will reduce the effort required to find the contact information for the taxi company used, enabling users to smoothly search for lost items starting from their ride history. S.RIDE and find aim to reduce anxiety and hassle after using a taxi, fostering an environment where users can feel more secure when taking taxis.

*Vehicles affiliated with the Tokyo Hire-Taxi Association are eligible.

◆Service Overview and Background of Collaboration

Previously, taxi companies affiliated with the Tokyo Hire-Taxi Association had been progressively adopting "Lost Item Cloud find". However, when a user lost an item, they had to manually search for the contact information of the taxi company they used (find chat).

With this collaboration, users can access the inquiry contact point from "Lost Item Inquiry" within the "Ride History" of the "S.RIDE" app. Users will be able to seamlessly register and inquire about lost items without the hassle of confirming the contact destination, further enhancing their sense of security when using taxis.

S.RIDE aims to further improve the sense of security when using taxis by providing not only the convenience of completing everything from booking to payment and ride history confirmation within the app, but also an environment where inquiries can be made smoothly in the event of leaving an item behind. find will further accelerate the realization of its vision, "Towards a world where lost items are always found."

Service Start Date Monday, July 6, 2026

Eligible Users ・"S.RIDE" app users ・Taxi vehicles affiliated with "S.RIDE" and the Tokyo Hire-Taxi Association

How to Use 1 Select "Ride History" from the "S.RIDE" app menu.

2 Tap the "Search for lost items with find" button in the details of the relevant ride history. 3 Enter lost item information according to the content of the "find chat" form.

◆About the Taxi App "S.RIDE®"

Taxi App "S.RIDE" https://www.sride.jp/jp/ A taxi app developed utilizing Sony Group's AI and IT technologies.

<Service Areas>https://www.sride.jp/jp/area/ Miyagi/Ibaraki/Saitama/Chiba/Tokyo/Kanagawa/Shizuoka/Aichi/Ishikawa/Kyoto/Osaka/Kumamoto <Main App Features> ・Taxi dispatch for individuals and corporations (call now/reservation (including airport fixed-rate)/pre-determined fare) ・Smooth online payment from the app for dispatched rides through pre-registration of credit cards ・S.RIDE WALLET (S-Ride Wallet) allowing online payment from in-vehicle tablets even for rides hailed from the street ・Integration with expense management programs / Electronic receipt issuance via email <Supported Payments> S.RIDE Biz / Visa / Mastercard / JCB / American Express / Diners Club / Apple Pay / CAB CARD Mobile Payment <App Downloads> App Store : https://apps.apple.com/jp/app/id1458325928 Google Play : https://play.google.com/store/apps/details?id=jp.sride.userapp

◆About "Lost Item Cloud find"

"Lost Item Cloud find" is a service that solves the worries and anxieties of lost item owners, such as "It's difficult even to just contact someone" and "I can't find it even after searching," through the power of technology. It constantly incorporates cutting-edge technology and collaborates with various services to upgrade and improve convenience. In addition to lost item management, it provides a one-stop system that covers everything from improving return rates and operational efficiency for administrators to communication with users and coordination with police stations.

It supports the creation of an environment where "lost items," which inevitably occur in places where many people gather such as railway companies, commercial facilities, and theme parks, can be found quickly and efficiently, contributing to increased user satisfaction. By building trust between adopting companies and users, it contributes to building a society where people can live their daily lives with peace of mind.

<Lost Item Cloud find> https://service.finds.co.jp/

◆S.RIDE Inc. Company Overview

Company Name: S.RIDE Inc.

Representative: President and CEO Yohei Hashimoto

Head Office Location: Shiodome City Center 5F, 1-5-2 Higashi-Shimbashi, Minato-ku, Tokyo

Business Activities: Provision of the taxi app "S.RIDE" and planning, development, and service provision of dispatch software and systems for taxi operators, etc.

URL: https://www.sride.jp/jp/

◆find Inc. Company Overview

Company Name: find Inc.

Representative: President and CEO Akira Takashima

Head Office Location: BIZCORE Nishishimbashi 11F, 3-13-3 Nishi-Shimbashi, Minato-ku, Tokyo

Business Activities: Lost item DX, management consignment, and reuse business, centered around "Lost Item Cloud find".

Corporate Website: https://www.finds.co.jp/