Dramatically Improving the Job Seeker Experience! Launch of "WORQET", a Communication Cloud Specialized for Career Advisors

Our thoughts behind the service ── What is "Worqet"? Work x Quality = Worqet. In the field of recruitment, which relates to the "essence of working," we have dared to establish the new concept of "Worqet" rather than just a "market" (labor market). Through high-quality matching, sincere support, and accurate assessment, we ensure the "quality of work in job change support" provided by agents. And through this support, we want job seekers to achieve truly valuable career changes that allow them to "create their own meaning of work." Fundamentally transforming the quality of "work" for both job seekers and agents. That is our will put into WORQET. ## Background and Issues Currently, the number of recruitment agencies has increased to about 33,000 nationwide, and customer acquisition costs (advertising expenses) continue to soar due to competition for job seekers. While customer acquisition relying on scouting and marketing costs becomes mainstream, a fundamental issue has arisen: "agents are not being chosen for their original quality of support." Furthermore, career advisors (CAs) in the field face the following challenges: Overwork preventing focus on interviews: Resources are taken up by administrative tasks other than interviews, such as creating minutes, researching job openings, creating resumes, and scheduling, leading to a decline in interview quality. Decline in CX (Candidate Experience) due to scattered information: Job descriptions and selection information are scattered across LINE and email, and job seekers themselves experience stress such as "not knowing which selection process I am currently in." Black-boxing of support: The reason "why that job was decided" depends on the individual CA's intuition, and proposal data and know-how are not accumulated as an organization. WORQET was developed to solve these issues for both "companies" and the "field" and to realize the mission that "good job change support creates good encounters." ## Main features of WORQET HUB