[Turning dormant documents into internal knowledge] AI-OCR + RAG-powered 'AIRO' service launched

In June 2026, Genech Communication launched 'AIRO,' a service that converts documents into data and enables internal knowledge utilization by combining AI-OCR (Optical Character Recognition) and RAG (Retrieval-Augmented Generation) technology.

▶ Dormant documents, connected and activated.

About the new service 'AIRO' AIRO converts paper documents, PDFs, and handwritten documents into text with high precision using AI-OCR, and builds an environment where you can 'search and answer questions as internal knowledge' using RAG technology. You can use it with the experience of 'asking a question to internal documents and having the AI answer.'

It is designed not just for the sake of adopting AI, but so that anyone can utilize information. No specialized knowledge is required, and it can be used by any industry, regardless of size or document format, from companies adopting AI for the first time to government offices and educational institutions.

Genech Communication, a certified operator under the Ministry of Economy, Trade and Industry's 'DX Certification System,' has continuously supported the digital transformation of companies. AIRO is a service developed as part of that initiative, specifically for those who feel the 'hurdle for adoption is high.'

Disparity in AI utilization among Japanese companies According to the '2025 Information and Communications White Paper' by the Ministry of Internal Affairs and Communications (published in July 2025), the percentage of companies that responded that they 'actively use' or 'use generative AI in limited areas' reached 55.7% for large companies, while it remained at 34.3% for small and medium-sized enterprises (SMEs), revealing a significant gap based on company size.

In SMEs, 'have not clearly established a policy' accounted for 47.6%, nearly half, highlighting the reality that many companies have not determined the direction of AI utilization.

Furthermore, regarding concerns when introducing generative AI, 'don't know effective usage methods' was the most common at 30.1% in Japan, showing that the situation of 'not knowing how to use it' rather than technical aspects is the biggest barrier to widespread adoption.

Challenges of 'document management' faced by many companies Companies store a lot of information as paper documents or PDFs, such as contracts, manuals, reports, and application forms. However, there are many cases where they have trouble utilizing information, such as taking enormous time to find necessary information or only specific personnel knowing the content.

Free trial available You can experience the features of AIRO for free for three weeks. There is no automatic contract or automatic billing after the trial period ends.