Glad Cube (Headquarters: Chuo-ku, Osaka; CEO: Hiroki Kanashima) announced the launch of its AI chatbot service, 'AvaTwin Chatbot,' effective June 11, 2026.
This service was developed primarily to significantly reduce the labor required for creating and managing Q&A for shareholder meetings. By simply uploading IR materials and corporate documents, it provides 24/7 automated responses to questions from shareholders and investors. Furthermore, it is designed for use in general corporate internal inquiries and government resident services, helping to accelerate the company’s accumulation of recurring revenue through a subscription-based model.
Background of the Launch
For investor relations (IR) staff and management at listed companies, the annual shareholder meeting is the most labor-intensive event of the year. Preparing Q&A documents involves extensive internal coordination, and the quality of responses on the day often depends on the staff's experience. Despite the surge in inquiries from shareholders and investors just before the meeting, corporations rarely have a system in place to provide 'accurate information, immediately, and repeatedly.'
Glad Cube has previously realized efficiencies in IR video production through its 'AvaTwin' brand. However, recognizing the strong demand for text-based, real-time Q&A solutions, the company developed 'AvaTwin Chatbot.' By uploading IR materials, securities reports, or company website URLs, the system can be operational immediately, solving structural issues such as over-reliance on individuals and the concentration of labor during meeting preparation. The same technology is also being deployed to automate internal inquiries at general corporations and for DX (digital transformation) at government resident service counters.
Key Features
1. [Listed Companies] Significant Efficiency in Shareholder Meeting Q&A By uploading IR materials, securities reports, and past Q&A collections, the service streamlines the creation of anticipated questions. Depending on the usage, it can also support real-time Q&A on the day of the shareholder meeting. After the meeting, it can be embedded on the website to provide 24/7 automated responses, allowing staff and management to focus on higher value-added tasks.
2. Highly Reliable Answers with Zero Misinformation Answers are generated solely based on stored documents and specified URLs, minimizing the risk of 'hallucinations' (generation of false information). This ensures the accuracy and compliance required for IR and shareholder relations.
3. Visualizing Inquiry Trends for Future Preparation Inquiry trends from shareholders and investors can be visualized in real-time via the management dashboard. Accumulated data can be used to improve the accuracy of anticipated questions, better understand investor needs, and advance IR strategies.
4. [General Corporations] Automated Internal Inquiries Automates common internal inquiries regarding work regulations, expense reports, and IT system operation, easing the load on HR, general affairs, and IT departments and allowing staff to concentrate on core duties.
5. [Government] 24/7 Support for Resident Services Automates frequent inquiries such as moving procedures, application methods for certificates, and subsidy information, improving convenience for residents while reducing the burden on municipal staff.
6. Robust Security Stored materials are managed in a fully isolated environment with encrypted storage. Designed to prevent data from being read even in the event of a breach, it allows for the secure registration of sensitive IR materials, corporate documents, and government documents containing personal information.
Synergistic Effects with the 'AvaTwin' Series
Glad Cube has been continuously expanding its services under the 'AvaTwin' brand, including AI avatar videos (for IR and HR), expansion to listed companies, and original AI avatar functionality. With the launch of 'AvaTwin Chatbot,' the product line is now complete, providing an end-to-end coverage of corporate and government information dissemination and inquiry handling as a combined video-and-chat AI solution. The company expects cross-selling to existing 'AvaTwin' clients, as well as ARR growth through upselling to video plans using the 'AvaTwin Chatbot' as an entry point.
FACT BOX
- Source: PR TIMES
- Category: New Product
- Products / services: AvaTwin Chatbot