Navitime Japan Co., Ltd. (President and CEO: Keisuke Onishi, Headquarters: Minato-ku, Tokyo) and GO Inc. (President and CEO: Hiroshi Nakajima, Headquarters: Minato-ku, Tokyo), which operates the No.1* taxi app "GO", will begin offering a "Taxi Dispatch" function within the navigation app for foreign tourists "Japan Travel by NAVITIME" through functional integration, starting July 8, 2026 (Wed).
"Japan Travel by NAVITIME" is an app for foreign tourists with over 2 million monthly active users across its app and web services. Through this initiative, users can call taxis affiliated with "GO" in all 47 prefectures nationwide directly from route searches within "Japan Travel by NAVITIME". Within "Japan Travel by NAVITIME", it is possible to complete the entire process from ordering, including specifying pick-up and drop-off locations and selecting vehicle types, to payment, in a one-stop manner. By integrating the No.1 taxi app with a navigation app for foreign tourists, we aim to contribute to improving the convenience of travel for inbound visitors.
Through a seamless taxi ride experience via the app resulting from this collaboration, both companies hope to meet the unique travel needs of foreign tourists, such as traveling with heavy luggage, or accessing areas during late night/early morning hours or in rural regions, thereby supporting them in enjoying their travel in Japan more comfortably.
*According to Sensor Tower - Japan's download count for ride-hailing apps (combined total of App Store/Google Play) - Survey period: October 1, 2020 - June 30, 2026
| "Taxi Dispatch" Function of "Japan Travel by NAVITIME" |
From the "Taxi" search results in the "Japan Travel by NAVITIME" app, or from the "Dispatch" button displayed in the vehicle travel sections of "Total Navigation" which combines public transportation and walking, it is possible to dispatch a taxi considering the pick-up and drop-off locations. Particularly in areas around airports where demand is high, the pick-up location can be specified as an in-airport pick-up point, making it convenient to meet the vehicle. Additionally, users can check the estimated arrival time of the taxi and the vehicle's license plate information. A messaging function with the driver is also available, allowing for the sending of preset messages and multilingual translation of messages from the driver. Payment methods include credit card, Apple Pay, and Google Pay.
| Overview of "Japan Travel by NAVITIME" |
"Japan Travel by NAVITIME" is a navigation app for tourists visiting Japan. It supports everything from pre-trip planning and reservations to travel navigation and post-trip experience sharing, offered in 13 languages*. Key features include door-to-door route search, walking navigation, car navigation, taxi dispatch, spot search (free Wi-Fi, luggage storage, etc.), travel articles, trip planning, itinerary posting, model plans, and hotel/activity reservations.
iOS: https://itunes.apple.com/app/apple-store/id686373726?pt=13969&mt=8
Android OS: https://play.google.com/store/apps/details?id=com.navitime.inbound.walk&referre
*Supported languages: English, Chinese (Traditional/Simplified), Korean, Spanish, French, German, Italian, Portuguese, Russian, Thai, Indonesian, Vietnamese.
| Overview of Taxi App "GO" |
App Name
GO https://go.goinc.jp/
Supported Areas
All 47 prefectures https://go.goinc.jp/area
App Features
1. Dispatch of taxis and other vehicles (Call now / Pre-determined fare / AI reservation / Multiple vehicles, etc.)
2. "GO Pay" during dispatch and on the in-vehicle tablet by pre-registering payment methods
3. Electronic receipt issuance *Some features are available in specific regions.
Supported Payments
Visa / Mastercard / JCB / American Express / Diners Club / d Payment / PayPay / Apple Pay
App Store
https://itunes.apple.com/jp/app/id1254341709
Google Play
https://play.google.com/store/apps/details?id=com.dena.automotive.taxibell
*Please refrain from canceling after the vehicle has been confirmed. We also ask for your cooperation in boarding promptly upon the vehicle's arrival.
| Reference: Making People Happy Through Mobility. About GO Inc. |
GO Inc., with its mission "Making People Happy Through Mobility," develops diverse businesses and services centered on the mobility domain. Through co-creation with our collaborative partners and a development system that maximizes the use of technology, we aim to solve Japan's social issues by updating "mobility" to match the times.
Company Name
GO Inc.
Location
Azabudai Hills Mori JP Tower 23F, 1-3-1 Azabudai, Minato-ku, Tokyo 106-0041
Established
August 1977
Business Activities
Mobility-related businesses, including providing dispatch systems for taxi operators.
Services
- Taxi app "GO" https://go.goinc.jp/
- Service for corporations "GO BUSINESS" https://go.goinc.jp/business/
- Decarbonization service "GX (Green Transformation)" https://go-gx.com/
Websites
- Corporate site https://goinc.jp/
- Recruitment site https://goinc.jp/career
Group Company Services
- IRIS Inc. Taxi media "TOKYO PRIME"
https://www.tokyo-prime.jp/
- GO Job Inc. Job placement service for drivers "GO Job"
https://gojob.go.goinc.jp
- GO Drive Inc. Accident reduction support service "DRIVE CHART"
https://drive-chart.com/
*Apple is a trademark of Apple Inc., registered in the U.S. and other countries.
*App Store and Apple Pay are service marks of Apple Inc.
*Company names and product names mentioned are trademarks or registered trademarks of their respective companies (including pending applications).
*The information provided is current as of the announcement date. Please note that it may be subject to change without prior notice.
FACT BOX
- Source: PR TIMES
- Category: ビジネスPartnership