Your 'Next Travel Plan' turns into a 1,000 yen OFF coupon! A new appreciation campaign launched by Guttori

'Good Trip Express (Guttori)', a travel reservation site operated by Nihon Kuyu Co., Ltd. (Headquarters: Minato-ku, Tokyo, Representative Director: Toshiya Okashita), has launched a campaign starting April 9, 2026, to conduct a survey among customers who use our products, distributing coupons usable for future tour products to everyone who responds. We will strengthen our service system to immediately reflect customer feedback into product development.

Shaping Customers' 'Ideals': Initiatives for Co-creative Service Development We are quantifying the 'quality' of travel experiences and accelerating service improvements that do not rely on subjective views. This time, we have built a large-scale feedback system to directly reflect the raw voices of each individual customer into our management. In this survey, we are collecting free ideas from customers, such as information sources that are decisive in choosing travel destinations, ideal lengths of stay, and thoughts like 'It would be great to have a travel service like this.' The voices gathered will be utilized to realize more personalized and comfortable package plans.

Campaign Overview - Target: All customers who have used 'Good Trip Express' and participated in a trip. - How to participate: Please answer the survey from the dedicated form linked in the 'Thank you email' sent after your trip. - Benefit: A '1,000 yen OFF coupon' usable for your next Guttori reservation will be distributed to everyone who answers the survey. *Note: The [1,000 yen OFF coupon] can only be used for dynamic packages and domestic tours. Flight-only and accommodation-only bookings are not eligible. - Special Page URL: ...