Crossma Supports Mercari Shops' "Pre-order Sales" Feature

IZUMI Co., Ltd. (Headquarters: Kyobashi, Chuo-ku, Tokyo; Representative: Takuji Fujimoto) has released an update for "Crossma" to support the "pre-order sales" feature launched on Mercari Shops. This update enables smooth operations for pre-orders placed on Mercari Shops, from order management to shipping preparation, all within Crossma.

It will now be easier to sell pre-order products on Mercari Shops, reducing confirmation work during shipping and the risk of delivery errors.

Background: Expanding Sales Channels with Mercari Shops' Pre-order Sales Launch

Mercari Shops has started offering a "pre-order sales" feature, expanding new sales opportunities such as the sale of new and limited-edition products.

In pre-order sales, there is a certain period between purchase and shipping, during which order information such as shipping address, payment method, and payment status may change.

To smoothly handle such pre-order operations, Crossma has added a function to retrieve the latest order information at the time of shipping preparation.

This ensures that shipping operations are always carried out based on the latest information, allowing for secure management of pre-order sales on Mercari Shops.

Key Features of the Update

・ Retrieve Latest Order Information During Shipping Preparation

It is now possible to retrieve the latest information from Mercari Shops when preparing pre-orders for shipment.

This ensures that shipping operations can always proceed based on the most current information, even if the shipping address or other details change after purchase.

・ Process "Confirm Pre-order" with One Click

You can execute "Confirm Pre-order" with a single click from the administration screen.

This operation allows you to perform the following processes collectively:

・Order confirmation

・Retrieval of the latest order information

・Payment status verification

By processing multiple confirmation tasks at once, pre-order management can be advanced efficiently.

・ Smooth Confirmation of Payment Errors

"Payment Status" has been added to the filtering conditions for the order list.

This makes it easy to extract payment errors that may occur when confirming pre-orders, such as expired credit cards.

This allows for quick identification of orders that require attention.

Reasons Why Crossma is Chosen