Guardian Co., Ltd. (Headquarters: Kyobashi, Chuo-ku, Tokyo; Representative Director: Yuichi Aoyama; hereinafter "Guardian"), which provides the subscription-based web strategy service "SCSC" across 341 industries nationwide, announces that it will provide its AI-powered internal DX platform, "DX BASE," completely free of charge to all customers subscribed to the SCSC service lineup, starting in April 2026.

For the past 15 years, Guardian has protected the "front-facing media"—corporate websites—of client companies, accumulating a track record of 73,307 sites. DX BASE is an "internal DX/AX platform" (the "back-facing media") born from this overwhelming experience and insight in the "front-facing" domain. Because we have mastered the marketing techniques that move external customers, we have been able to design a system with unparalleled precision that delivers information to internal employees and turns organizational wisdom into assets.

1. 'Front-facing Media' and 'Back-facing Media': The Overall Corporate Media Landscape Envisioned by Guardian

The "front-facing media" that companies present to the outside world—corporate websites—serve as customer touchpoints with a marketing function. They gather prospective customers from search engines, build trust, and lead to inquiries and purchases. In the design and operation of this "front-facing media," Guardian has built one of Japan's largest track records, managing 73,307 sites across 341 industries over 15 years.

However, no matter how excellent the "front-facing media" is, if the internal information infrastructure supporting it—the "back-facing media"—is fragile, corporate growth cannot be sustained. When sales know-how becomes personalized, business manuals remain outdated, and management's decision-making criteria are not shared, this "internal hollowing out"—a common issue for many SMEs—becomes the fundamental barrier to DX.

DX BASE is a platform that applies the "techniques for delivering information," "design power to encourage action," and "content quality management know-how" cultivated through "front-facing media" to the inside of a company. Because Guardian has continuously analyzed "how to communicate to move people" across 73,307 corporate websites, we can design internal media that "delivers information to employees, ensures understanding, and changes behavior" with a level of precision that others cannot imitate.

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  • Source: PR Times
  • Category: News