All-in-one platform for restaurants "Respo" offers "Terminal-less Payment" function allowing payment with credit card used for online reservations

Image is for illustrative purposes.

Hello Inc. (Headquarters: Shibuya-ku, Tokyo; Representative Director: Yuki Hariguchi; hereinafter referred to as "the Company"), which develops the AI-powered restaurant reservation service "AutoReserve," the all-in-one platform for restaurants "Respo," and the contact center AI agent "HelloX," is providing a new function called "Terminal-less Payment" within "Respo." This function allows customers to pay for their dining expenses using the credit card they registered during their online reservation. https://respo.autoreserve.com/ja-jp

By simply enabling this function, businesses can immediately switch to online credit card payments in the event of unforeseen circumstances such as a sudden malfunction of the in-store payment terminal or a suspension of payment services.

Background

Following reports of bankruptcies among credit card payment processing companies, the Company has received a large number of inquiries from restaurants asking for "a system that allows immediate credit card payments."

Credit card payments are now an essential infrastructure directly linked to restaurant sales, and the sudden loss of payment methods can have a serious impact on a restaurant's cash flow and customer convenience. The Company aims to provide even a small measure of support to struggling restaurants by offering an environment that enables credit card payments on the same day of application.

What is "Terminal-less Payment"?

"Terminal-less Payment" is a function that allows customers to pay for their dining expenses after their visit using the credit card they registered when making an online reservation through AutoReserve or other services. Credit card payments can be accepted even without an in-store payment terminal.

Features

Feature

Description

No terminal required

Online payment using the credit card registered at the time of reservation. No need for payment terminal installation or construction.

Available from the same day

Credit card payment support is available from the same day as application, at the earliest.

Backup for payment methods

If the function is enabled, it allows for an immediate switch to online payment in case of sudden payment terminal failure or service suspension.

Smooth checkout

Customers do not need to present their card at checkout, allowing for a smart departure.

How to Use

Inquire via the link below

After contract conclusion, enable the "Terminal-less Payment" function from the Respo management screen.

Customers register their credit card through the prescribed method.

Payment is made with the registered card at the time of checkout.

https://respo.autoreserve.com/ja-jp/contact

To Restaurants Struggling with Payment Terminal Suspensions

If an in-store payment terminal is currently required, we can also introduce our payment terminal service "RespoPay," which offers the industry's lowest payment processing fees (0 yen for initial costs, terminal fees, monthly fees, and transfer fees).

Please feel free to inquire from the link below.

https://respo.autoreserve.com/ja-jp/payment-terminal

Comment from Yuki Hariguchi, Representative Director of Hello Inc.

"Payment methods are a lifeline for restaurants, supporting their daily sales. When these suddenly become unusable, it is our responsibility as a company with our own payment infrastructure to deliver payment methods to as many stores as possible, as quickly as possible. We encourage any restaurant experiencing difficulties to feel free to consult with us."

What is Respo?

Respo is an all-in-one platform for restaurants provided by Hello Inc. in Japan, with its core functions available free of charge. By digitizing operations such as reservation management, order taking, payment, and sales analysis, it efficiently streamlines restaurant operations and reduces costs.

It can be freely customized according to the store's needs, including a reservation ledger, POS register, and mobile ordering.

Open Respo

This will navigate to the Respo homepage.

About Hello Inc.

Hello Inc. operates its products under the philosophy of "AI-Native Products," designing products with AI at their core, and with the mission "Goodbye past, Hello future."

Company Name

Hello Inc.

Established

June 20, 2018

Capital

100 million yen

Representative

Yuki Hariguchi, Representative Director

Location

2F, VORT Ebisu III, 1-21-8 Ebisu, Shibuya-ku, Tokyo 150-0013

Business Activities

Planning, development, and operation of AutoReserve, Respo, HelloX, and HelloPay.

Corporate Site

https://www.hello.ai/

Related Media

AutoReserve: https://autoreserve.com/

Respo: https://respo.autoreserve.com/

HelloX: https://x.hello.ai/

HelloPay: https://pay.hello.ai/

Company Official note: https://note.com/helloinc/

Hello Tech Blog: https://tech.hello.ai/