H.I.S. Mobile Inc. (Headquarters: Shinjuku-ku, Tokyo; President: Hidetomo Inokoshi, hereinafter HIS Mobile) will launch the AI-integratable next-generation full cloud PBX "Bizfone" on Tuesday, April 7, 2026. Against the backdrop of the IP conversion of fixed-line networks, corporate telephone environments are entering a new stage of cloud migration. Beyond mere line replacement, full-scale digitalization aimed at "improving operational efficiency" and "improving customer service quality" is required. HIS Mobile offers "Bizfone," which integrates industry-leading "cheap SIMs" and "AI automated response," leveraging its track record in corporate communications with over 2,000 adopting companies and its communication infrastructure as an MVNO. With this service, we will simultaneously achieve reductions in communication costs and efficiency in telephone routing operations, supporting the promotion of corporate DX.
3 Solutions Provided by "Bizfone"
**1. Cost reduction through integration of communication infrastructure** - Industry-leading low line costs Communication SIMs are provided from 198 yen per month. By providing the PBX system and lines in bulk, conventional communication costs are significantly reduced. - Minimization of management man-hours By unifying contracts and support contacts for devices, SIMs, and PBX, the management burden on general affairs and information systems departments is reduced.
**2. Automation of telephone correspondence utilizing AI options** - AI automated response and transcription AI handles the primary response, transcribes the message into text, and immediately notifies the person in charge. This eliminates routing time lags and builds an environment where employees can concentrate on their original, essential tasks. - A work environment regardless of location Using a dedicated app, making and receiving calls using area codes in 56 areas nationwide on smartphones is possible. It realizes swift customer service during remote work or while out.
**3. Global support and integration with external tools** - Available in over 100 countries and regions worldwide By utilizing a dedicated overseas Wi-Fi router, stable extension calls are achieved even overseas. This enables seamless coordination with domestic bases and contributes to reducing communication costs between global bases. - Operational efficiency through external application integration By linking with Microsoft Teams, Zoom, Google Sheets, etc., data visualization and sharing are promoted. Combined with AI phone response, it significantly improves operational efficiency.
We provide this service. Seamless and rapid deployment is possible even for companies with bases spread over a wide area.
FACT BOX
- Source: PR TIMES
- Category: New Product
- Organizations: Microsoft / Zoom / Google