IVRy Co-Hosts 'AICX Frontier 2026' with 6 AI Companies Driving Call Center Automation and Sophistication

IVRy Inc. (Headquarters: Minato-ku, Tokyo; Representative Director/CEO: Ryoga Okunishi; hereinafter 'the Company'), provider of the interactive voice AI SaaS 'IVRy', will co-host the business conference 'AICX Frontier 2026: Social Implementation of AI Agents and Redefining the Value of Customer Touchpoints' on Tuesday, May 19, 2026. The event is co-organized with the AICX Association, AI Shift Inc., Karakuri Inc., Gen-AX Inc., RightTouch Inc., and Mobilus Corporation / vottia Inc.

AI agents have now moved beyond the proof-of-concept phase into the 'implementation' and 'market expansion' phases. Particularly in customer touchpoints such as call centers, automation and sophistication through AI are rapidly advancing, making it a critical theme that determines a company's competitiveness.

Amidst this trend, the transformation of call centers into 'value-creating profit centers' that enhance sales, LTV, and brand value based on customer insights is becoming a reality.

That is exactly why an accurate assessment of the current state of this transformation and a discussion on how to design future customer touchpoints are required right now.

Against this backdrop, six AI-related companies driving the automation and sophistication of call centers will hold the business conference 'AICX Frontier 2026: Social Implementation of AI Agents and Redefining the Value of Customer Touchpoints' on Tuesday, May 19, 2026.

At this event, companies implementing AI on the frontlines of customer touchpoints will gather to engage in deep discussions regarding the real knowledge, challenges, and business impacts of introducing and operating AI agents.

Condensing not theories, but real insights born from the frontline of implementation and operations, the event will present multifaceted pathways for call centers to transition from 'places that consume value' to 'places that generate value'.

### Event Overview Event Name: AICX Frontier 2026: Social Implementation of AI Agents and Redefining the Value of Customer Touchpoints Date and Time: Tuesday, May 19, 2026, from 14:00 Format: Offline Venue: Shibuya Scramble Square 21F, 2-24-12 Shibuya, Shibuya-ku, Tokyo 150-0002 Organizers: AICX Association, AI Shift Inc., IVRy Inc., Karakuri Inc., Gen-AX Inc., RightTouch Inc., Mobilus Corporation / vottia Inc. (in no particular order)

### Timetable / Session Details * Contents and times are subject to change.

Time | Content