Japan Ticket Holdings Focuses Investment on AI and Tourism DX

Japan Ticket Holdings, Inc. (Headquarters: Shibuya, Tokyo; Representative Director: Hiroaki Tanaka; hereinafter 'Japan Ticket HD') announced that it raised 192 million yen through a third-party allotment of shares to its executives on May 30, 2026, to accelerate its focus on AI-driven investment. Following this increase, the total amount of capital and capital reserves will reach 627.35 million yen.

As inbound tourism continues to reach record highs, the Japanese tourism and restaurant industry faces challenges in addressing labor shortages and the digital transformation (DX) of reservation and reception operations. In particular, productivity improvement is required in 'land operations,' which currently rely heavily on manual efforts for travel arrangements and coordination. Through this capital increase, Japan Ticket HD will accelerate investment in tourism DX and operational efficiency using AI.

Advancing a 'Service EC Platform' to Support a Tourism-Oriented Nation

Japan Ticket HD completed its group reorganization and transition to a holding company structure in January 2026, strengthening its group-wide business advancement system. The company is building a 'Service EC' platform that bridges restaurant reservations, tourism experiences, and inbound distribution to bring Japan's service industry to the world. This capital increase aims to reinforce management's commitment to the group's mid-to-long-term growth and continue investments toward expanding the tourism and restaurant DX market and realizing a sustainable tourism industry.

Accelerating Investment in AI-Driven DX

Through this fundraising, Japan Ticket HD will strengthen investment in AI application within the tourism and restaurant industries. Specifically, it will promote the digitalization and efficiency of land operation tasks currently dependent on manual processes, such as travel arrangements, reservation coordination, and facility linkage. While inbound demand is at record levels, the tourism and restaurant sectors struggle with chronic labor shortages and increased operational burdens. We aim to support the productivity of tourism and restaurant operators and create smoother reception systems by leveraging AI and data. Furthermore, in addition to demand forecasting and sales analysis, we will promote AI application in operational tasks traditionally reliant on manual labor—such as travel arrangements, reservation coordination, multilingual support, and facility linkage—to enhance operator productivity and reception capabilities.

Comment from Hiroaki Tanaka, Representative Director, Japan Ticket Holdings

'In response to the growing inbound demand, the tourism and restaurant sectors face significant challenges regarding labor shortages and increasing workloads. At the same time, many parts of Japan still hold charms and experiences that have not yet reached the world sufficiently.

We want to grow the value of Japan's service industry into a sustainable sector by supporting these operational challenges with the power of technology.

This capital increase reflects management's commitment to mid-to-long-term growth, accelerating investment in the next generation of tourism DX, including AI application. By building a 'Service EC' platform that supports not only online reservations and sales but also reservation, arrangement, operation, and experience delivery, we will support operators' hospitality through the power of people and technology, bringing the 'chic experiences' of various regions in Japan to the world.'