jinjer to Gradually Roll Out "AI Assistant" Feature for One-Touch Completion of All HR-Related Tasks to Some Users

jinjer Inc. (Headquarters: Shinjuku-ku, Tokyo; President & CEO: Ken Tominaga), provider of the integrated HR system "ジンジャー" (Jinjer), announced that it will begin gradually rolling out its "AI Assistant" feature to some users. This feature allows for the completion of everyday HR-related tasks for employees and field managers through a chat interface.

The feature will be provided as an integrated mobile app for its main products, enabling common tasks to be completed with a single touch, without the need for text input. Initially, the scope of this implementation will cover three products: "ジンジャー勤怠" (Jinjer Attendance), "ジンジャー人事労務" (Jinjer HR & Labor), and "ジンジャー給与" (Jinjer Payroll).

Key Highlights

The "AI Assistant" feature consolidates essential daily tasks for employees and field managers into an AI chat interface, primarily focusing on the "Jinjer Attendance," "Jinjer HR & Labor," and "Jinjer Payroll" products. Through task notifications from the AI, users can complete tasks swiftly and on the spot without switching screens, with common operations finished in a single touch.

- Previous Challenges:

Previously, employees had to navigate multiple screens and menus for each procedure, such as attendance, HR & labor, and payroll. This frequently led to issues like employees failing to clock in/out, missing document submissions, and delays in approvals for field managers. Consequently, HR staff were constantly occupied with confirmations and reminders.

- Solutions Offered:

The AI proactively identifies and consolidates tasks that need immediate attention. Users can complete clock-ins, submissions, and approvals on the spot by simply following the AI chat prompts, without needing to switch screens. This is expected to reduce the overall workload for tasks related to HR reminders and manager approvals by approximately 65% (based on our internal estimates). It prevents unaddressed tasks and procedural omissions, dramatically improving operational speed across the organization.

*These figures are estimated values based on certain assumptions from our internal calculations. Our calculation details: In a trial assuming a model company with 300 employees, the introduction of this feature is expected to reduce the overall workload for tasks related to HR reminders and manager approval checks by approximately 65% (reducing approximately 22 hours of non-core work per month).

Background of "AI Assistant" Feature Implementation:

A significant challenge in HR and labor operations for Japanese companies is the fragmentation of daily tasks, such as daily clock-ins, processing unapproved tasks, and various application procedures, across different systems and menus.

This forces employees to spend time searching for the correct screen and procedure for each application, leading to frequent omissions and missed clock-ins. Field managers, in particular, often overlook approval requests due to the hassle of logging into multiple systems, causing tasks to be postponed. As a result, HR staff are constantly burdened with confirmations and reminders, hindering overall operational efficiency for the entire company.

To address these issues, "Jinjer," leveraging its strength as an integrated HR database covering a wide range of HR domains including attendance, HR & labor, and payroll, has developed the "AI Assistant" feature as a next-generation integrated experience by consolidating these dispersed operational pathways into a single entry point.

This implementation aims to reduce the burden of confirmation tasks associated with each product, particularly focusing on areas prone to approval delays by field managers and oversights by employees:

- Attendance:

Field managers can complete approvals by simply tapping a button within the task notification screen in the chat, after reviewing minimal information such as the approval details and reason for application.

- HR & Labor:

Important company announcements are notified in the chat along with AI-generated summaries. Employees and field managers can review the content within the familiar chat interface, preventing announcements from being buried in emails or portal sites.

- Payroll:

Employees can smoothly check their payslip details within the chat, eliminating the need to log into the system and search for them.

Details of the "AI Assistant" Feature:

Key features of this function include:

1 Proactive Presentation of "Tasks I Need to Process Now":

The AI automatically identifies and notifies users of tasks that need to be processed in their daily work, such as employees' missed clock-ins, unsubmitted required documents, and field managers' pending approvals. This initial implementation focuses on "Jinjer Attendance," "Jinjer HR & Labor," and "Jinjer Payroll," consolidating priority tasks within the chat.

2 Simple Operations Completed Within the Chat:

Eliminates the need to navigate back and forth between product menus, such as opening the attendance menu for clock-ins or moving to the HR & labor screen for submissions. Within the mobile app, common operations can be completed without typing, directly from the notification screen in the chat. Clock-ins are a single touch, while applications and approvals are completed swiftly by reviewing minimal displayed information (e.g., approval details, application reason) and pressing a button.

3 Design Ensures Final Decisions are Made by Humans, Not AI:

While the AI intelligently handles task organization, notifications, and confirmation support, the final decision-making for actions like "confirming attendance correction" or "approving application content" is always performed by a human tapping the screen. This design ensures that while the chat format offers convenience, only accurate information is registered in the "Jinjer" database, safeguarding crucial company data related to payroll calculations and work performance.

<Testimonials from Companies that Trialed the "AI Assistant" Feature>:

The AI Assistant app makes it easy to check for attendance errors and submission omissions that I might not have noticed myself. The AI then assists with the application process, significantly reducing the workload not only for employees but also for managers. As a retail business that doesn't provide computers to employees, we have been eagerly awaiting a tool that can be smoothly used on smartphones.

- Manager, HR Department, Inunohiya Co., Ltd.

*Please refer to the following introductory videos for actual product screens (Clock-in via Chat / Approval via Chat).

1 Clock-in via Chat (Jinjer Attendance)

2 Approval via Chat (Jinjer Attendance)

3 Checking Company Announcements via Chat (Jinjer HR & Labor)

4 Checking Payslips via Chat (Jinjer Payroll)

〇 For inquiries about the details of this feature, please contact us here.

https://hcm-jinjer.com/information/

〇 For inquiries to view actual operation screens, please contact us here.

https://hcm-jinjer.com/trial/

Future Outlook:

By fiscal year 2026, we plan to expand the scope beyond the currently implemented "Jinjer Attendance," "Jinjer HR & Labor," and "Jinjer Payroll" to include "Jinjer Workflow," "Jinjer Performance Evaluation," and "Jinjer Survey." Furthermore, the experience currently provided primarily through the mobile app will be extended to be available on jinjer's web (browser) interface as well. This will resolve company-wide procedural omissions and postponed approval tasks, maximizing the speed of organizational decision-making.

Comment from Matsuyama, CPO (Chief Product Officer) of jinjer:

In the field of HR and labor operations, there has been a hidden workload where HR staff are constantly chasing confirmations and reminders every time an employee misses clock-in or a manager delays approval.

To solve this problem, the "AI Assistant" feature consolidates "tasks that need to be processed now" by AI and pursues ease of use, allowing completion with a simple tap on the chat.

On the other hand, we have incorporated a secure design where final decisions are always made by humans, as this involves crucial data directly linked to payroll and work performance.

Within this fiscal year, we will expand the scope to include workflow, evaluations, and surveys. We aim to free HR staff from reminder tasks, allowing them to focus on more essential human capital management, and to create an environment where field staff can concentrate on their business by reducing their workload.

What is "Jinjer Attendance"?

Jinjer Attendance is an attendance management system that allows for real-time management of labor hours, collection/management, and paid leave. It reduces the effort, confirmation, and rejection processes involved in attendance management, realizing easy and simple attendance management operations. Furthermore, updates are automatically made in accordance with legal revisions, so customers do not need to take any action. "Jinjer Attendance" Service Site: https://hcm-jinjer.com/kintai/

What is "Jinjer HR & Labor"?

"Jinjer HR & Labor" is an HR management service that digitizes various labor-related procedures, year-end tax adjustments, employment contracts, and centrally manages all internal HR information. By utilizing the centralized HR information database, it contributes to improving organizational productivity through personnel allocation, training planning, and motivation management. Additionally, by combining it with other Jinjer series products, it enables centralized management of HR information with attendance and payroll calculation services. "Jinjer HR & Labor" Service Site: https://hcm-jinjer.com/jinji/

What is "Jinjer Payroll"?

Jinjer Payroll is a payroll system that enables accurate and smooth payroll calculations. It not only automatically calculates payroll but also automatically links with employee HR and attendance information, significantly reducing the confirmation work related to payroll information through accurate data linkage and payroll calculation. "Jinjer Payroll" Service Site: https://hcm-jinjer.com/payroll/

About the Integrated HR System "Jinjer":

Jinjer is an integrated HR system that allows for the management of a wide range of HR operations, including HR & labor, attendance management, payroll calculation, performance evaluation, surveys, data analysis, and recruitment management, all within a single HR database. The "accurate HR data" achievable with a single database enables not only the automation of routine tasks by AI but also advanced data utilization that accelerates human capital management. With "accurate HR data x AI," we aim to enhance the quality of organizational decision-making and create a future that maximizes human potential.

Transforming organizational "intuition" into "certainty" with accurate HR data.

Integrated HR System "Jinjer"

https://hcm-jinjer.com/

Jinjer 10th Anniversary Special Site "Towards a Future That Maximizes Human Potential."

https://hcm-jinjer.com/10th-anniversary/

Company Overview:

Company Name: jinjer Inc.

Location: WeWork D Tower Nishi-Shinjuku, 6-11-3 Nishi-Shinjuku, Shinjuku-ku, Tokyo

Representative: Ken Tominaga, President & CEO

Corporate Site: https://jinjer.co.jp/

Latest Job Openings: https://jobs.jinjer.co.jp/position/