KnowledgeSense to Release AI Auto-Draft Plugin for Garoon Mail

KnowledgeSense Inc. (Headquarters: Minato-ku, Tokyo; CEO: Atsushi Kadowaki; hereinafter 'KnowledgeSense') announces the upcoming release of the 'AI Auto-Draft' feature for its enterprise generative AI agent 'ChatSense'. This new plugin will allow users of Cybozu Garoon's 'Garoon Mail' to generate AI-powered reply drafts with a single click, based on the full context of incoming emails. Those interested in the beta version can apply here: https://chatsense.jp/contact

Release of an AI Auto-Draft Plugin for Garoon Mail

ChatSense is an enterprise AI agent used by over 500 companies, including Tokyo Stock Exchange Prime-listed corporations. The company will soon launch a new 'AI Auto-Draft' plugin that integrates with Garoon Mail, enabling users to create AI-generated reply drafts seamlessly after reading an email—without switching screens. This eliminates the need to open another AI service and copy-paste email content, significantly reducing the time from review to response input. For more information, please contact us: https://chatsense.jp/contact

Background of the Release — "Create AI-Powered Replies Without Leaving the Mail Screen"

Generative AI tools like ChatGPT are being widely adopted by enterprises to improve operational efficiency and service quality. KnowledgeSense's 'ChatSense' has gained attention for its enterprise-focused strengths, such as high security and the ability to train on internal company data, and is now used by over 500 large enterprises, including those listed on the Tokyo Stock Exchange Prime Market.

Cybozu Garoon serves as the foundation for email and internal communication in many organizations. Enterprise customers using ChatSense have increasingly requested ways to further streamline daily email reply tasks using AI.

However, until now, creating AI-generated replies required opening a separate AI service and manually copying and pasting email content—adding friction between reading an email and drafting a response. In response to this feedback, KnowledgeSense is announcing the upcoming release of the 'AI Auto-Draft' plugin, which allows users to generate reply suggestions with one click directly within the Garoon Mail interface.

Key Features

1. One-Click Reply Draft Generation Within Garoon Mail

A new button added to the Garoon Mail interface enables users to generate AI-powered reply drafts with a single click. Users can create responses seamlessly without leaving the email screen, maintaining workflow continuity.

2. AI Automatically Drafts Context-Aware Replies

ChatSense's AI analyzes the full content and thread context of incoming emails to automatically generate appropriate reply drafts. This reduces the effort of composing messages from scratch and streamlines the email response process.

3. Eliminates Copy-Pasting to External AI Services

There is no longer a need to open a separate AI tool and copy-paste email text. The entire process—from reviewing the message to entering the reply—can now be completed within Garoon Mail, significantly improving daily email efficiency.

About ChatSense: Enterprise-Grade ChatGPT Service

'ChatGPT' is a large language model released in autumn 2022 by OpenAI, Inc. in the U.S. 'ChatSense', provided by KnowledgeSense, enhances ChatGPT with stronger security and cost advantages, offering a service designed to improve operational efficiency for corporations and public organizations. Key features include:

1. Chat Content Protection from AI Training

A common feature available across all plans—Enterprise, Standard, and the free Starter plan—ensuring that chat content is not used to train the underlying AI model.

2. Rich Exclusive Features, Including Shared Prompts

Features tailored for enterprise contracts, not found in standard ChatGPT. These include bulk member management, folder and drag-and-drop functionality, and continuous updates—most of which are available even from the free plan.

3. No Initial Costs or Minimum Contract Period

To address the common concern, "We won't know until we try," KnowledgeSense has lowered the barrier to adoption by offering a wide range of features for free with no setup fees or minimum usage period.

For more on the benefits of enterprise ChatGPT plans, visit: https://chatsense.jp/blog/chatgpt-business-plan

About KnowledgeSense

KnowledgeSense provides 'ChatSense', an enterprise ChatGPT service, and business consulting to accelerate digital transformation (DX) and enhance productivity for all employees. Beyond ChatSense, the company has launched multiple generative AI services and serves a global user base. KnowledgeSense welcomes inquiries from companies seeking to boost employee productivity through generative AI.

https://knowledgesense.jp/

KnowledgeSense is committed to advancing digital transformation by leveraging generative AI to significantly improve employee productivity.

End

Company Overview

Company Name: KnowledgeSense Inc. Headquarters: 2F, Sumitomo Real Estate Roppongi-Toh Building, 7-18-18 Roppongi, Minato-ku, Tokyo Representative: Atsushi Kadowaki, CEO Founded: April 10, 2019 Business Activities: Planning and operation of 'ChatSense' and generative AI testing service 'Ozone'; DX strategy consulting using generative AI; development of internal and external solutions