Kurashiteku Launches 'AI Referral Call,' an AI Agent for Automated Response to New Patient Inquiries

Kurashiteku Launches 'AI Referral Call,' an AI Agent for Automated Response to New Patient Inquiries

Kurashiteku, a company dedicated to creating the next AI society for GovTech, announced on June 12, 2026, the launch of 'AI Referral Call,' an AI agent designed for home nursing and nursing care providers. This solution automatically handles new inquiry calls from care managers or hospitals through natural dialogue.

By accessing real-time shift availability, the AI answers immediately, eliminating the need to put callers on hold to check schedules. Furthermore, it structures and visualizes call content, inquiry trends, and missed opportunities, allowing management to track referral performance via a dashboard.

### Challenges in New Inquiries New patients for nursing care providers often start with a simple inquiry from a care manager or hospital: 'Do you have any availability?' The difficulty lies not just in answering the phone, but in answering immediately. Without access to real-time shift schedules, providers often reply, 'I will check and call you back.' Since referral sources often call multiple providers simultaneously, by the time the provider calls back, the patient is often already placed elsewhere. Immediate response is critical to winning new cases.

### Key Features of 'AI Referral Call' - **Immediate Response based on Shift Data**: Automatically checks real-time shift availability and confirms acceptance on the spot. - **Natural Dialogue**: Engages in natural conversations to gather necessary information such as patient status, insurance type, desired start period, and location. - **Visualization of Missed Opportunities**: Tracks inquiry trends and lost opportunities, transforming anecdotal information into actionable management data.

### Online Webinar Information To celebrate the launch, Kurashiteku will host a free online seminar for managers and executives. - Date & Time: July 2, 2026, 19:00–20:00 - Format: Online (Zoom) - Topics: Reality of lost opportunities, live demo, and dashboard visualization.

For inquiries: Kurashiteku (TEL: 050-1726-1253)