Dr. Kunio Miyazaki of Rinoclinic Higashi-Ginza Gives a Lecture on AI Utilization for Business Improvement and the Future of Electronic Medical Records as a Management Partner

Dr. Kunio Miyazaki of Rinoclinic Higashi-Ginza (Chuo-ku, Tokyo) gave a lecture at a webinar titled 'The Reality of AI Utilization for Business Improvement and the Future of Electronic Medical Records as a Management Partner,' hosted by Atomic Software Corporation on July 14, 2026 (Tuesday). He spoke about the practical examples of AI utilization and medical DX in aesthetic clinics, and the potential of AI in clinic management.

During the event, Dr. Miyazaki introduced the efforts to improve business operations using AI agents and API integration, which are actually implemented in aesthetic clinics. He also discussed the new approach to clinic management achieved through the collaboration between electronic medical records and AI. In addition to improving business efficiency through AI utilization, he explained the possibilities of AI in supporting medical staff to focus on their primary medical practices and aiding in management decisions.

The Trigger for AI Implementation: Challenges in Clinic Management

In his lecture, Dr. Miyazaki shared his experiences when he first opened the clinic alone. In addition to medical practices, he was responsible for various tasks such as daily settlement, sales management, preparation of documents for accountants, business analysis, creation and operation of SNS images, and column writing.

However, it was challenging to continue with the necessary business operations and information dissemination for clinic management while prioritizing daily medical practices. He faced the challenge of not being able to secure enough time for the tasks that should be prioritized.

Furthermore, with limited people to consult about management and a significant amount of time required for collecting information on gathering strategies and clinic operations, he was searching for more efficient management methods.

It was during this time that he came across examples of corporate management utilizing AI agents, which led him to recognize their potential. Since May 2026, he has been fully implementing AI agents in clinic operations.

Changes in Clinic Operations with AI Implementation

After implementing AI agents, Rinoclinic Higashi-Ginza utilized the API of 'medicalforce (Medical Force),' an electronic medical record, reservation, and accounting system for private clinics, as its foundation. They advanced the integration with in-house systems by obtaining reservation information, accounting data, sales data, and more in real-time. They automated various tasks such as daily settlement, sales forecasting, integration with Google Calendar, creation of columns for the homepage, and shift scheduling.

As a result, they significantly reduced the daily settlement and administrative work that was previously done after medical practices. The clinic staff's overtime hours decreased by 44% in two months, and the efficiency of accounting closing work enabled staff to leave promptly after medical practices. This also contributed to creating a more comfortable working environment for the staff.

Furthermore, by analyzing sales and accounting data using AI, they automatically visualized changes and issues compared to the previous month and year. In management meetings, they could spend time discussing specific measures based on the analysis results, in addition to confirming the numbers. This also contributed to improving the speed and accuracy of management decisions.

Reducing Time for Medical Record Entry with AI Voice Input

Dr. Miyazaki also introduced the newly released AI voice input function of 'medicalforce (Medical Force).'

In medical practices, it is essential to accurately record each patient's symptoms, examination content, and treatment policies in the medical records. However, in medical settings where many patients are examined, medical record entry after examinations can be time-consuming, and record-keeping work can continue even after medical practices.

The AI voice input function supports medical record creation based on conversations during examinations, reducing the time required for medical record entry and alleviating the burden on medical staff.

Additionally, it supports medical record creation in SOAP format and adapts to recording methods tailored to each clinic's operations. This also contributes to creating an environment where medical staff can focus on interactions with patients.

Dr. Miyazaki expressed his expectation that streamlining medical record entry would not only reduce administrative work after medical practices but also help secure time to interact with each patient. He considers this an important function that supports the future of medical DX.

Future Prospects: Evolving Clinic Management with AI

Dr. Miyazaki stated that in the future, AI will not only be a tool for improving business efficiency but also a partner in supporting clinic management.

By integrating electronic medical records, reservation systems, and management data, AI can analyze necessary information, support the extraction of management issues, and propose improvement measures. He also shared his vision for the future of AI and electronic medical records.

Rinoclinic Higashi-Ginza will continue to actively incorporate AI and medical DX, maintain and improve the quality of medical practices, and advance business efficiency. This will help secure time to interact with each patient and aim to provide better medical services.

Furthermore, they will share the knowledge and expertise in AI utilization and clinic management gained at their clinic with the medical industry. They will also support those planning to open a clinic in the future and clinics facing management challenges. Through these activities, they aim to contribute to the development of medical DX in Japan.