SB C&S Corporation and Hewlett Packard Japan G.K. are hosting a webinar for resellers titled 'Is Your Wi-Fi Proposal Ending with Equipment Replacement?'.

Wi-Fi issues cannot be solved by equipment replacement alone With the advancement of DX, web conferencing, cloud services, and the increase in IoT devices, the importance of Wi-Fi in enterprises continues to grow. On the other hand, even when customer companies report issues like 'Wi-Fi is slow,' 'can't connect,' or 'don't know the cause,' identifying the root cause and making continuous improvements often becomes dependent on specific individuals due to a lack of staff or experience. Wireless LAN proposals now require not just replacing access points, but also addressing the customer's operational challenges.

Differentiation is difficult with price-focused proposals For resellers, Wi-Fi environment upgrades represent important business opportunities. However, if proposals are limited to equipment specifications and price comparisons, it becomes difficult to differentiate from competitors, and securing profit margins or expanding ongoing transactions becomes challenging. It is important to capture customer issues such as operational dependency, prolonged problem resolution, and staff shortages, and expand proposals from simple replacements to value-added proposals that include reducing operational burdens.

Expanding into ongoing proposals through AI operations This seminar will explain how to turn customer Wi-Fi operational challenges into ongoing proposals, using AI-based visualization and automation as a starting point. It will organize key proposal points for resellers to convey to customers from the perspectives of visualizing user experience, AI-driven root cause analysis, and streamlining troubleshooting. The goal is to show how to expand Wi-Fi proposals as a value proposition that resolves customer operational dependency, rather than ending with equipment replacement.

Organizers and Co-organizers SB C&S Corporation Hewlett Packard Japan G.K.

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Details and registration here.

Majisemi will continue to host webinars that are 'useful for participants.' Past seminar materials and other open seminars can be viewed here.

Majisemi Inc.

3-12 Kioicho, Chiyoda-ku, Tokyo 102-0094 Contact: https://majisemi.com/service/contact/

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