Speaking on 7/29 | Panasonic EW's Presentation Title Revealed | Experience Design Week 2026

Experience Design Week 2026

>>Click here for details on Experience Design Week 2026<<

At "Experience Design Week 2026," held daily from 12:00 PM to 12:45 PM between July 27 (Mon) and July 31 (Fri), leading companies and experts in CX and EX will speak over five days.

The presentation title for Mr. Kurabayashi of Panasonic Electric Works, who will be speaking on July 29 (Wed), has been decided.

The presentation theme is "From Research to Co-creation - Creating Systems to Meet and Connect with Customers."

Panasonic Electric Works is promoting initiatives that go beyond simple information gathering in customer research, aiming to connect with customers through ongoing dialogue and co-creation. In this presentation, Mr. Kurabayashi will share practical examples and key points for building systems on how to design touchpoints with customers and how the organization accumulates and utilizes learning.

"Research results are not being utilized"

"We want to connect customer understanding with building ongoing relationships"

This session will offer many hints for those facing such challenges.

We encourage you to participate.

Click here for program details and free viewing registration

About Experience Design Week

Date and Time: July 27, 2026 (Mon) - July 31, 2026 (Fri), daily from 12:00 PM - 12:45 PM

Format: Online (Zoom Webinar)

Participation Fee: Free

Organizer: MCT Inc. >>Click here for details on Experience Design Week 2026<<

<Speaker Information>

July 27 (Mon): [MCT] Hideaki Shirane, Jonathan Brown

July 28 (Tue): [NTT Docomo Business] Keita Iwano

July 29 (Wed): [Panasonic EW] Yuki Kurabayashi

July 30 (Thu): [Qualtrics] Kenichi Nakatani

July 31 (Fri): [Taiho Pharmaceutical] Kenta Sakai

Company Overview

[MCT Inc.]

A consulting firm that supports companies in creating customer value and achieving business growth, focusing on human-centered design and CX management. They have a proven track record in a wide range of areas including service design, product development, and CX measurement/improvement.

https://mctinc.jp/