Archived Webinar: 'New Norms in Onboarding Every HR Professional Should Know – EX Design to Support Retention and Success'
Akahiro Yonemoto and Saki Watanabe from mct delivered a session titled 'New Norms in Onboarding Ever… · 2026-07-16
TOP News Releases
Co-Creation Workshop: 40°C Economy – Discovering Business Opportunities in the Age of Climate Change (Aug 7)
mct Inc. will host a co-creation workshop in Tokyo on August 7, 2026, to explore new business opport… · 2026-07-14
Speaking on 7/31 | Daiichi Sankyo's Session Title Announced | Experience Design Week 2026
Daiichi Sankyo will speak at the online event 'Experience Design Week 2026' on July 31, 2026, presen… · 2026-07-13
Diamond Online Series "Connecting Brands and CX Moves Management" Part 2 Released
mct Inc. (Headquarters: Tokyo) will release the second part of the Diamond Online series "Connecting… · 2026-07-03
Speaker Announcement on July 27: Title Revealed for Shirane, Author of 'The Textbook of CX Management' | Experience Design Week 2026
Shirane Hideo, author of 'The Textbook of CX Management' and CEO of mct, will speak at Experience De… · 2026-07-03
Speaking on 7/28 | NTT Docomo Business's Presentation Title Revealed | Experience Design Week 2026
Experience Design Week 2026 >>Click here for details on Experience Design Week 2026<< At "Experien… · 2026-07-06
Speaking on 7/29 | Panasonic EW's Presentation Title Revealed | Experience Design Week 2026
Experience Design Week 2026 >>Click here for details on Experience Design Week 2026<< At "Experien… · 2026-07-07
Free Workshop: 'What Should We Actually Do for CX?' Event Held in Tokyo on June 11
CX design firm mct Inc. is hosting a free hands-on learning event, 'Everyone's CX Lab,' on June 11, … · 2026-05-15
"Tired of AI Research Already?" mct Inc. x Hatena Co., Ltd. to Co-Host Seminar on April 17th. Proposing a 2026 Marketing Research Workflow that Differentiates with Primary Information
mct Inc. and Hatena Co., Ltd. are co-hosting a webinar on April 17, 2026, titled "Tired of AI Resear… · 2026-04-02
New Series Launch on Diamond Online: 'Connecting Brand and CX Moves Business Forward'
Hidetoshi Shirane, CEO of mct Inc., has launched a new series titled 'Connecting Brand and CX Moves … · 2026-06-19
'The Easiest CX Management Textbook' Wins Runner-up at 'Marketing Book Award 2026 Chosen by Practitioners' – Purchasers to Receive CX Management Survival Game
MCT Inc.'s book 'The Easiest CX Management Textbook' has won the runner-up prize at the 'Marketing B… · 2026-06-16
"Tired of AI Research Already?" mct Inc. x Hatena Co., Ltd. to Co-Host Seminar on April 17th. Proposing a 2026 Marketing Research Workflow that Differentiates with Primary Information
mct Inc. and Hatena Co., Ltd. are co-hosting a webinar on April 17, 2026, titled "Tired of AI Resear… · 2026-04-02
"Tired of AI Research Already?" mct Inc. x Hatena Co., Ltd. to Co-Host Seminar on April 17th. Proposing a 2026 Marketing Research Workflow that Differentiates with Primary Information
mct Inc. and Hatena Co., Ltd. are co-hosting a webinar on April 17, 2026, titled "Tired of AI Resear… · 2026-04-02
[Case Study] mct Inc. Publishes 'Patient Experience Design Case Study' Co-created with Major Pharmaceutical Company
mct Inc. released a case study of the 'BRIDGE Project' co-created with AstraZeneca, developing 'Ajis… · 2026-04-23
[1,000-Person Survey Released] 'We Adopted AI, But Nothing Has Changed' — The Current State of AI Usage in Large Enterprises
mct Inc. has released a report on a survey of over 1,000 business professionals in large enterprises… · 2026-05-25
mct and SHIFT PLUS to Host Joint Webinar on May 22: Transforming VOC into Insights via AI
mct 與 SHIFT PLUS 將於 5 月 22 日舉辦聯合研討會，分享如何利用 AI 將龐大的顧客聲音（VOC）轉化為經營洞察，並分享金融、醫療、IT 及零售等行業的實踐案例。 · 2026-05-11
Customer Experience Hasn't Changed in 3750 Years – Guide Map Reorganizing All 28 Series Episodes Released
Mct Inc. has released a guide map that reorganizes its 28-part "Hogureru CX" series, allowing for a … · 2026-04-02
'The Textbook for CX Management' Awarded Runner-up at 'Marketing Book Awards 2026' by Practitioners
mct Inc. announced that the book by CEO Hideaki Shirane was awarded runner-up in the 'Marketing Book… · 2026-06-10
mct's Hideaki Shirane to Speak at HCD-Net Event on 'The Reality of CX Transformation – Embedding Customer Experience Design within Organizations'
Hideaki Shirane, CEO of mct, will be a speaker at the HCD-Net organized event, 'The Reality of CX Tr… · 2026-04-15
CX Learning Podcast 'Atsumare! CX Lab' Launches Training Compilation Episodes: Chapters 1 & 2 'The Essence and Vision of CX' Now Available for Binge-Listening
mct Inc. has launched a training-compilation version of its CX learning podcast 'Atsumare! CX Lab'. … · 2026-06-09
Thinking About CX in the AI Era from the 'Oldest Review' 3,750 Years Ago
Hideaki Shirane of mct Inc. and Professor Yoshinori Fujikawa of IMD Business School contributed an a… · 2026-06-01
[Are you satisfied just collecting customer feedback?] mct Inc. x SHIFT PLUS Inc. to co-host seminar on May 22. Revealing practical theory to turn insights from vast VOC into results with AI
mct Inc. and SHIFT PLUS Inc. will co-host an online seminar on May 22, 2026, titled 'From CX Design … · 2026-05-11
[Case Study] mct Inc. Publishes 'Patient Experience Design Case Study' Co-created with Major Pharmaceutical Company
mct Inc. released a case study of the 'BRIDGE Project' co-created with AstraZeneca, developing 'Ajis… · 2026-04-23
mct's Hideaki Shirane to Speak at HCD-Net Event on 'The Reality of CX Transformation – Embedding Customer Experience Design within Organizations'
Hideaki Shirane, CEO of mct, will be a speaker at the HCD-Net organized event, 'The Reality of CX Tr… · 2026-04-15
Customer Experience Hasn't Changed in 3750 Years – Guide Map Reorganizing All 28 Series Episodes Released
Mct Inc. has released a guide map that reorganizes its 28-part "Hogureru CX" series, allowing for a … · 2026-04-02
Free Workshop: 'What Should We Actually Do for CX?' Event Held in Tokyo on June 11
CX design firm mct Inc. is hosting a free hands-on learning event, 'Everyone's CX Lab,' on June 11, … · 2026-05-15