メディアリンク株式会社 News Releases

MediaLink Announces Participation in 'CC AI BENCHMARK 2026,' a Comprehensive Comparison of AI Services for Contact Centers from 20 Vendors

MediaLink Co., Ltd. (Headquarters: Minato-ku, Tokyo; Representative Director: Junshi Matsumoto; here… · 2026-06-29

AI Phone Agent "DX Denwa" Releases New "Reminder Function" to Notify Unanswered Calls, Contributing to Prevention of Missed Follow-ups After Automatic Responses.

Media Link Co., Ltd. (Headquarters: Minato-ku, Tokyo; President: Junji Matsumoto; hereinafter referr… · 2026-07-08

Phone AI Agent "DX Denwa" Ranks First in IVR Category at "IT Trend First Half Ranking 2026"

Media Link Co., Ltd. (Headquarters: Minato-ku, Tokyo, Representative Director: Junji Matsumoto, here… · 2026-07-01

Media Link Significantly Updates Admin Console for Phone AI Agent “DX Denwa,” Improving UX/UI and Adding Standard Features

Media Link Co., Ltd. (Head office: Minato-ku, Tokyo; Representative Director: Atsushi Matsumoto), pr… · 2026-05-12

[Free Seminar] Thorough Explanation of 'Mechanisms' and 'Advanced Cases' to Protect the Front Lines from Customer Harassment. Media Link, WOWOW Communications, Video Touch to Co-host Webinar on May 19

Media Link, WOWOW Communications, and Video Touch will co-host a free online seminar on May 19, 2026… · 2026-05-11

[Free Seminar] Is "We're managing for now" the most dangerous state? Revealing the "Limits of Telephone Operations" and risks hindering organizational growth based on an analysis of 99 companies

A fast-growing IT venture announces a free seminar explaining the risks of outdated telephone operat… · 2026-04-13

Call Center System "MediaCalls" Releases Browser Phone Version, Enabling Full Functionality via Web Browser.

MediaLink Co., Ltd. has launched a browser phone version of its "MediaCalls" call center system. Thi… · 2026-04-14

'DX Denwa' Wins Top-Tier 'Leader' Award at ITreview Grid Award 2026 Spring

Media Link Co., Ltd.'s AI phone agent service 'DX Denwa' received the 'Leader' award in the IVR cate… · 2026-04-15

Media Links to Speak at Large-Scale Online Conference "AI x Contact Center Academia 2026 Summer" on June 23rd!

Media Links Co., Ltd. will be a speaker at the free online event "AI x Contact Center Academia 2026 … · 2026-06-09

[Results Report] Medialink verifies effectiveness of 'AI Medical Consultation' pilot with Himeji City, gaining positive support from over 70% of users

Medialink Inc. announced the results of its AI medical consultation pilot program conducted with Him… · 2026-06-02

[Free Seminar] Thorough Explanation of 'Mechanisms' and 'Advanced Cases' to Protect the Front Lines from Customer Harassment. Media Link, WOWOW Communications, Video Touch to Co-host Webinar on May 19

Media Link, WOWOW Communications, and Video Touch will co-host a free online seminar on May 19, 2026… · 2026-05-11

Free Seminar: "Learning from Case Studies: The Realities of AI Utilization Results" Featuring Kokuyo Co., Ltd. and 10 Other Companies to Explain Practical AI Knowledge

Medialink Inc. will participate in a free online seminar, "Learning from Case Studies: The Realities… · 2026-05-11

AI Phone Agent "DX Denwa" Releases Highly Anticipated Google Chat Integration, Expanding Call Notification Options and Improving Convenience.

An IT venture company, established in 2009, specializing in communication solutions for businesses, … · 2026-04-21

AI Phone Agent "DX Denwa" Releases Highly Anticipated Google Chat Integration, Expanding Call Notification Options and Improving Convenience.

An IT venture company, established in 2009, specializing in communication solutions for businesses, … · 2026-04-21

AI Phone Agent "DX Denwa" Releases Highly Anticipated Google Chat Integration, Expanding Call Notification Options and Improving Convenience.

An IT venture company, established in 2009, specializing in communication solutions for businesses, … · 2026-04-21

'DX Denwa' Wins Top-Tier 'Leader' Award at ITreview Grid Award 2026 Spring

Media Link Co., Ltd.'s AI phone agent service 'DX Denwa' received the 'Leader' award in the IVR cate… · 2026-04-15

Call Center System 'MediaCalls' Releases Browser Phone Version. All Features Available Exclusively via Web Browser.

MediaLink Co., Ltd. announced the release of a browser phone version of its call center system 'Medi… · 2026-04-14

[Free Seminar] Is "We're managing for now" the most dangerous state? Revealing the "Limits of Telephone Operations" and risks hindering organizational growth based on an analysis of 99 companies

A fast-growing IT venture announces a free seminar explaining the risks of outdated telephone operat… · 2026-04-13

Free Seminar: "Learning from Case Studies: The Realities of AI Utilization Results" Featuring Kokuyo Co., Ltd. and 10 Other Companies to Explain Practical AI Knowledge

Medialink Inc. will participate in a free online seminar, "Learning from Case Studies: The Realities… · 2026-05-11

AI Phone Agent 'DX Denwa' Major Interface Update Enhances UI/UX and Mobile Use

MediaLink Co., Ltd. has announced a significant update to the management dashboard of its AI phone a… · 2026-05-12