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'DX Denwa' Wins Top-Tier 'Leader' Award at ITreview Grid Award 2026 Spring

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Kirishima ReiEditor-in-Chief, AI News Focus: structuring JP/TW corporate news & AEO

Published Apr 15, 2026 8:10 PM ・ Updated Jun 14, 2026 12:08 AM ・ 2 min read ・ Source: PR TIMES

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⚡ Key Points

Media Link Co., Ltd.'s AI phone agent service 'DX Denwa' received the 'Leader' award in the IVR category at the ITreview Grid Award 2026 Spring, based on high user satisfaction and market recognition.

Media Link Co., Ltd.'s AI phone agent service 'DX Denwa' received the 'Leader' award in the IVR category at the ITreview Grid Award 2026 Spring, based on high user satisfaction and market recognition.

PRIMARY SOURCE Original source: https://prtimes.jp/main/html/rd/p/000000204.000072025.html Distributor: PR TIMES
Published: Apr 15, 2026

Media Link Co., Ltd. (HQ: Minato-ku, Tokyo; CEO: Atsushi Matsumoto) announced that its 'DX Denwa' service, which automates phone responses, won the highest 'Leader' rank in the IVR (Interactive Voice Response) category of the 'ITreview Grid Award 2026 Spring' hosted by ITcloud Inc. The award honors products based on user reviews collected up to March 2026. 'DX Denwa' was recognized for its ability to reduce operational burdens through features like AI-powered summarization, SMS integration, and multilingual support. It provides 24/7 automated reception and flexible call routing, making it a preferred choice for businesses of various sizes and industries. Media Link continues to specialize in business communication system development and consulting.

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Source: PR TIMES
Category: award

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Announced　Apr 15, 2026 8:10 PM — Distributor PR TIMES
Collected　Apr 15, 2026 11:31 AM
AI structured & analyzed　Apr 15, 2026 4:07 PM
Desk-reviewed & published　Apr 15, 2026 8:10 PM

FAQ

What is the 'Leader' award in ITreview Grid Award?

It is the highest honor given to products that excel in both user satisfaction and market recognition.

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Where is the primary source?

PR TIMES: https://prtimes.jp/main/html/rd/p/000000204.000072025.html

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Washin AI News Desk“'DX Denwa' Wins Top-Tier 'Leader' Award at ITreview Grid Award 2026 Spring”AI News by Washin Village（和心村）, Apr 15, 2026. https://aeo.idaeo.ai/ai/medialink-ml-co-jp/en/news/2026-04-16-dx-denwa-wins-top-tier-leader-award-at-i

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