Free Seminar: "Learning from Case Studies: The Realities of AI Utilization Results" Featuring Kokuyo Co., Ltd. and 10 Other Companies to Explain Practical AI Knowledge

Medialink Inc. (Headquarters: Minato-ku, Tokyo; Representative Director: Atsushi Matsumoto; hereinafter, Medialink), which provides the AI phone agent "DX Denwa" and the AI agent "AIto" for automating customer support, will be speaking at a free online event hosted by Funnel Ai Inc. (Headquarters: Chuo-ku, Tokyo; Representative Director: Tomohiro Nozaki).

Background of the Event Currently, many companies are progressing with the introduction of generative AI, but at the same time, challenges are emerging, such as "despite implementation, on-site operations have not dramatically changed" and "improvements stop at one-off task efficiencies."

At this event, companies that have actually implemented AI and achieved results in various fields, including sales, marketing, customer support, and back office, will speak. They will discuss the "realities" from the background of implementation to operational design, and specific changes in man-hours and response speed.

They will explain "true results" that go beyond mere operational efficiency, such as decision-making and organizational changes, based on concrete case studies.

Click here to apply for viewing

Event Overview Date: Tuesday, May 26, 2026, 13:00-16:15 Format: Online *Viewing method: A URL for viewing will be sent by email to those who have applied. Participation Fee: Free, pre-registration required Application URL: https://funnel-ai.jp/collabo/260526 Notes: Please note that the content of the lecture may change without prior notice.

Details of Our Presentation Title: Graduating from "Inquiries don't decrease even after introducing AI"! Case Study on Making Inquiry Handling Easier by Utilizing On-site Knowledge Presentation Time: 13:35 ~ 13:50 Speaker: Ayaka Matsuda, Communication Service Division

Company Profile Company Name: Medialink Inc. (https://www.medialink-ml.co.jp/) Location: PMO Tamachi 5F, 5-31-17 Shiba, Minato-ku, Tokyo 108-0014 Representative: Atsushi Matsumoto, Representative Director Established: July 2009 Business Activities: System development and consulting specializing in "business communication," such as call center systems and chat support tools.