What is 'Gyu to Chat'?

It is a chat service where children and families with children can consult about everyday worries and concerns anonymously and for free. You can consult with various mentors such as certified psychologists and midwives.

Who is eligible for consultation?

Children up to 18 years old who live, work, or study in Tokyo, and parents raising children from pregnancy to 18 years old are eligible.

Is consultation available at any time?

Consultations are accepted from 3 PM to midnight every day. Consultations on the same day are accepted until 11:30 PM, but reservations can be made 24 hours a day.

What kind of consultants (mentors) are available?

Certified psychologists, nurses, public health nurses, midwives, childcare workers, social welfare workers, financial planners, career consultants, former teachers, and university students are available.

What kind of videos will be released this time?

Starting from May 29, collaborative videos featuring three influencers from the parenting generation will be released sequentially, introducing the service's features and actual consultation experiences.

Tokyo Launches Influencer Collaboration Videos for Child and Parenting Mentor Service 'Gyutto Chat'

Published May 30, 2026 3:36 AM ・ Updated Jun 14, 2026 9:07 AM ・ 5 min read ・ Source: PR TIMES

The Tokyo Metropolitan Government has begun releasing collaboration videos with three influencers to promote its counseling chat service, 'Gyutto Chat'.

'Gyutto Chat' is an anonymous, free counseling chat service designed for children and parents to easily discuss daily concerns. It connects users with various mentors, serving as an initial point of contact for anyone feeling uncertain about who to talk to.

The service began trial operations on January 24, 2025, and full-scale operations on October 20 of the same year. Experts such as psychologists and public health nurses have since handled over 15,000 consultations.

To raise awareness among more parents, the government is releasing a series of videos featuring influencers who share their experiences and thoughts after using Gyutto Chat to discuss real-life parenting challenges.

The first installment of collaboration videos launches on Friday, May 29, featuring three influencers:

- Irohamochi (@irohamochi168) – Focuses on life logs - Midwife Sakicoco (@sakicoco_mw) – Focuses on early childhood education and parenting information - Yu-kichi (@yu_kichi__) – Focuses on outing information

These efforts aim to encourage more families to utilize the service and foster peace of mind. Children and parents can connect with mentors for ongoing dialogue regarding their anxieties.

[Overview of Gyutto Chat] Chat-based consultations regarding children and parenting concerns.

[URLs] - Children: https://gyutto-chat.metro.tokyo.lg.jp/child/ - Adults: https://gyutto-chat.metro.tokyo.lg.jp/ Available via smartphone, PC, tablet, and school-issued devices.

[Key Features] - Connect with various mentors - Continue consultations with the same mentor - Schedule consultations by date and mentor

[Hours] - Daily: 3:00 PM – 12:00 AM - Same-day consultations accepted until 11:30 PM (Reservations available 24/7)

[Eligible Users] - Children up to age 18 living, working, or studying in Tokyo, and parents raising children from pregnancy through age 18.

[Mentors] Certified Public Psychologists, Clinical Psychologists, Nurses, Public Health Nurses, Midwives, Childcare Workers, Social Workers, Financial Planners, Career Consultants, former teachers, and graduate/undergraduate students.

This initiative is part of the '2050 Tokyo Strategy': - Strategy 1: Children (Promoting policies from a child-centered perspective) - Strategy 2: Parenting (Creating a parenting-friendly environment)

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Source: PR TIMES
Category: キャンペーン

Tokyo Launches Influencer Collaboration Videos for Child and Parenting Mentor Service 'Gyutto Chat'

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