[First in Japan!] Mi-labo Launches Digital Transformation for Single-Parent Home Help Services in Minato City, Tokyo

Mi-labo Co., Ltd. (Headquarters: Chiyoda-ku, Tokyo; CEO: Kazuya Tanigawa), a developer of services for local governments, announced that it will expand the scope of its "mila-e Coupon" digital coupon service and "mila-e Application" municipal DX service in Minato City, Tokyo. Starting June 1, 2026, the company will begin digital coupon operations for home help services for single-parent families. This is the first case in Japan of digitizing such services using the mila-e platform.

Minato City provides home help (housework) or babysitting (childcare/transportation) services to single-parent families with children in elementary school or younger. Previously, the city mailed paper vouchers, which created challenges for users regarding storage and tracking remaining balances, and for city staff regarding real-time monitoring of usage. By introducing the mila-e system, users can manage coupons online and use them by scanning a QR code with their smartphones, while city staff can monitor usage in real-time, significantly improving operational efficiency.