Native Camp Inc. (Shibuya City, Tokyo; CEO: Kuniharu Tanigawa), a provider of online English conversation services, has introduced a new 'AI Chat Support' feature within its online Japanese learning service, 'Native Camp Japanese,' aimed at improving member convenience and enabling faster issue resolution.
With this enhancement, users can now inquire about questions or issues at any time, 24 hours a day, providing a smoother and more comfortable learning experience.
'Native Camp Japanese' is an online Japanese learning service that delivers high-quality lessons and learning support to Japanese language learners worldwide. Tailoring to each learner's individual needs, it supports effective Japanese language acquisition. The service is highly praised for its convenience, allowing instant lessons without reservations, available 24 hours a day, 365 days a year.
Overview of the New 'AI Chat Support' Feature
The newly introduced 'AI Chat Support' feature enables AI to automatically respond 24/7 to any questions or issues encountered within the member site.
This allows for rapid problem resolution at any time.
24/7 Automated Support: Users can resolve queries instantly at any time, without interrupting their learning.
Seamless Transition to Human Support: If an issue cannot be resolved via AI or if more detailed assistance is required, users can seamlessly contact the human customer support team for further help, ensuring a reliable user experience.
How to Use
AI Chat Support can be accessed through the following steps:
1. Log in to the 'Native Camp Japanese' website.
2. Open the teacher list page by clicking the 'Home' button.
3. Click the chat icon displayed on the right side of the screen: 'Consultation - AI Support'.
4. If the issue cannot be resolved within the chat, click 'Contact CS' in the chat window to contact a support agent directly.
※ When accessing the teacher list page, the AI support icon will not appear if you navigate via 'Find Tutors → Tutors' List'. Please access it only via the 'Home' button.
※ This feature is available only on the web browser site. It cannot be used via the app. Users of the app should access the website via a browser to use this feature.
If AI Support Is Not Displayed
If AI support is not visible, please try the following steps to redisplay it:
Log out of the site
Clear the cache (browsing history data) of your browser
Log in again
'Native Camp Japanese' will continue striving to enhance service quality and functionality, aiming to provide greater convenience so members can comfortably continue their Japanese language learning.
Limited-Time Offer! 7-Day Free Trial Plus Coins Worth USD5!
Native Camp Japanese aims to provide a more accessible Japanese learning experience for those interested in studying Japanese. To allow more people to experience unlimited lessons with native Japanese speakers, we are currently running a '7-Day Free Trial' campaign.
All new users who register during the campaign period can try Native Camp Japanese for free for 7 days. Plus, for a limited time, we are offering additional coins worth USD5 (50 coins) that can be used to book lessons, on top of the 7-day free trial!
Don't miss this limited-time opportunity to enjoy Native Camp Japanese lessons.
Campaign Period: June 1, 2026 (Mon) 00:00 to June 30, 2026 (Tue) 23:59
Sign up here:
https://ja.nativecamp.net/?cc=prtimes
※ Enrollment is not available to native Japanese speakers.
Key Features of Native Camp Japanese
1. Professional Instructors
Native Japanese-speaking instructors deliver customized lessons tailored to each learner's goals and needs. Instructors fluent in English and Chinese are also available, making it easy even for absolute beginners.
2. Unlimited Lessons
With unlimited lesson access, users can engage with Japanese frequently. Whether you want to utilize spare moments or take more lessons when time allows, you can attend as many lessons as desired without worrying about additional costs.
3. No Reservations Required
The 'Instant Lesson' feature allows Japanese conversation lessons at any time, 24 hours a day, 365 days a year (*1), whenever you wish to start learning (*2). Even those with busy schedules can learn anytime using spare moments.
*1 Excluding scheduled maintenance
*2 'Instant Lessons' with the same teacher are limited to once every 24 hours. For multiple lessons with the same teacher, please use 'Scheduled Lessons'.
Corporate Japanese Training Services
Native Camp Japanese offers Japanese training services for corporate clients.
Benefits for Japanese Learners
Learners can take lessons at any preferred time and select their preferred teacher and materials for each lesson. Learners of all Japanese proficiency levels can study content tailored to their individual goals.
Benefits for Corporate Training Administrators
Administrators can efficiently manage corporate Japanese training through a management dashboard, including learning progress tracking based on company-defined goals and automated lesson reminders based on goal achievement. The service can be effectively utilized according to corporate objectives, from improving overall employee Japanese proficiency to practical business language use.
Inquiries about corporate Japanese training services: https://nativecamp.net/corporate/cs
About Native Camp Inc.
Native Camp is one of the fastest-growing online English conversation companies in Asia. It offers affordable online lessons for individuals, corporations, and educational institutions. With operations worldwide, the company runs online English conversation services across Asia and Europe, and continues to expand rapidly.
1-9-2 Ohatake Building, Shibuya-ku, Tokyo 150-0041
CEO: Kuniharu Tanigawa
Business Activities: Online English conversation services / Online Japanese conversation services / Study abroad agency services
https://nativecamp.co.jp/
Media Inquiries Regarding This Release
Public Relations Department, Native Camp Inc.
Contact: https://nativecamp.net/cs/media
FACT BOX
- Source: PR TIMES
- Category: サービス拡張
- Organizations: Native Camp Japanese