Iwate Prefectural Credit Guarantee Corporation Becomes a Pioneer in Fully Adopting the Generative AI Platform "neoAI Chat" as a Credit Guarantee Corporation

neoAI Co., Ltd. (Headquarters: Chiyoda-ku, Tokyo; Representative Director and CEO: Shunsuke Chiba; hereinafter referred to as "neoAI") is pleased to announce that Iwate Prefectural Credit Guarantee Corporation (Head Office: Morioka City, Iwate Prefecture; Chairman: Satoshi Kikuchi; hereinafter referred to as "Iwate Prefectural Credit Guarantee Corporation") has fully implemented the generative AI platform "neoAI Chat" for all its employees starting from February 2026. This full-scale implementation of a generative AI platform is a pioneering case among the 51 credit guarantee corporations nationwide.

Background and Purpose of neoAI Chat Implementation Background of Generative AI Introduction Iwate Prefectural Credit Guarantee Corporation has been considering the introduction of generative AI to strengthen "integrated support for both finance and management," which is a basic policy of its medium-term business plan, and to realize "a workplace where employees can work vibrantly."

Reasons for Adopting neoAI Chat Extensive Implementation Track Record and Reliability: As a generative AI startup originating from the University of Tokyo Matsuo Lab, neoAI has supported the introduction of generative AI in over 250 enterprises, with numerous successful operational records in financial institutions and major corporations.

All-in-one Functionality: neoAI Chat provides all necessary functions for business in an all-in-one package, including the use of large language models (LLMs), individual assistant functions, and RAG functions. Its intuitive user interface ensures widespread adoption among staff.

Utilization of neoAI Chat at Iwate Prefectural Credit Guarantee Corporation Support for Guarantee and Management Support Operations Searching regulations and manuals related to guarantee operations Brainstorming ideas for business improvement measures Role-playing client interviews, etc.

Efficiency Improvement of Internal Administration Document creation and proofreading Searching various manuals Creating email drafts AI supervisor, etc.

Significance of Generative AI Utilization in Credit Guarantee Corporations There are 51 credit guarantee corporations nationwide, which are public institutions aiming to foster and promote small and medium-sized enterprises. The full-scale implementation of a generative AI platform by Iwate Prefectural Credit Guarantee Corporation holds great significance as an advanced example of AI utilization in credit guarantee corporations. Through this case, neoAI will contribute to the sophistication of credit guarantee operations and the development of the regional economy.

Future Development of AI Utilization at Iwate Prefectural Credit Guarantee Corporation The association plans to further promote utilization by improving organizational generative AI literacy through study groups and information sharing mechanisms. This will lead to strengthening "integrated support for both finance and management" and realizing "a workplace where employees can work vibrantly."

Comment from Iwate Prefectural Credit Guarantee Corporation Yusuke Minabuta, Deputy Head of Digital Promotion Office, Iwate Prefectural Credit Guarantee Corporation Our association faced challenges in information search and collection. The three requirements for generative AI were: "ease of creating business-specific assistants," "an intuitive UI that anyone can use," and "rapid implementation." We decided to introduce neoAI Chat because it met these three points. After the introduction, we have received feedback that it has led to improved operational efficiency, and we feel that the introduction effects are steadily appearing.

Overview of neoAI Chat neoAI Chat is a cloud service for corporations that provides chat functions powered by large language models and a platform for designing and operating AI assistants. Companies can quickly build internal chatbots by simply uploading documents via a browser-based, intuitive UI. Furthermore, it is equipped with multi-layered security options such as SSO and IP restrictions, supporting step-by-step implementation from PoC to full production and eventual in-house development.

Overview of Iwate Prefectural Credit Guarantee Corporation Name: Iwate Prefectural Credit Guarantee Corporation Chairman: Satoshi Kikuchi Head Office Location: 6-2 Nagatacho, Morioka City, Iwate Prefecture

Overview of neoAI Co., Ltd. A startup from the University of Tokyo Matsuo Lab, specializing in generative AI solutions. Company Name: neoAI Co., Ltd. Representative: Representative Director and CEO Shunsuke Chiba Location: Tokyo Kanda Suda-cho Building 2F, 2-5 Kanda Suda-cho, Chiyoda-ku, Tokyo URL: https://neoai.jp