OM Network has launched a new Skill Function for R-Shift, a shift management SaaS for retail. It visualizes employees' skills and levels, helping stores optimize staffing and execute strategic training plans.
OM Network Co., Ltd., based in Niigata and led by Representative Director Shinya Yamagishi, has launched a new 'Skill Function' for its retail shift management SaaS 'R-Shift'. While the traditional 'work assignment function' manages priority allocations for shifts, the new 'Skill Function' focuses on recording and visualizing employee capability and proficiency. This feature enables store managers to see employee skills and trace skill counts per shift day or hour. This allows managers to identify skill imbalances, such as time slots lacking trainers or closing duty staff, before finalizing shifts. Stores can define custom skill items based on their operations. By analyzing skill distributions, corporate headquarters and store managers can address dependency risks, identify talent gaps, and formulate strategic personnel training plans rather than relying on ad-hoc OJT. Future expansions are planned.
FACT BOX
- Source: PR TIMES
- Category: business
FAQ
When was the 'Skill Function' released?
The exact release date is not specified in the press release, but the function is already available.
What is the difference between the 'Assigned Task Allocation' and the 'Skill Function'?
The allocation function manages priority for auto-creation of shifts, while the skill function manages staff ability, proficiency levels, and training analysis.
What kind of skills can be registered in the new function?
Users can freely set skills based on store operations, such as 'capable of training new staff', 'capable of closing operations', or 'capable of first-line complaint handling'.
How can store managers use this function before finalizing shifts?
They can check if sufficient skilled staff are assigned to each day/time zone, preventing shifts with only new staff or without trainers before confirming the schedule.
What is the developer company's profile?
OM Network Co., Ltd., represented by Shinya Yamagishi, based in Chuo-ku, Niigata City, Niigata Prefecture. They develop business systems and the R-Shift SaaS. Website: https://www.omnetwork.co.jp/