ON-CLINIC (operated by the General Incorporated Association Kensyu Medical), conducted an independent survey on satisfaction and service reality regarding clinics currently in use, targeting 150 individuals nationwide with experience in AGA (male pattern baldness) treatment.

The respondents were 150 men nationwide.

This survey aims to clarify the current reality by quantitatively assessing from multiple perspectives "which indicators users prioritize most when evaluating services," based on market trends in 2026, where the mainstream of AGA treatment is shifting from "in-person visits" to "online completion."

[Survey Overview: 2026 AGA Treatment Reality Survey] ・Survey Target: Men residing in Japan who have experience receiving online AGA consultations.

・Survey Period: January 21, 2026 - February 4, 2026

・Survey Institution: In-house survey (ON-CLINIC, General Incorporated Association Kensyu Medical)

・Survey Method: Voluntary internet response via crowdsourcing

・Number of Valid Responses: 150

2026 AGA Clinic Overall Satisfaction Survey As a result of the survey, the top 3 clinics in terms of overall satisfaction (the percentage of users who responded "Very Satisfied" (★5) or "Satisfied" (★4)) are as follows.

Rank

Clinic Name

Satisfaction (★4 or higher)

Main Evaluation Items (Extracted from Free Responses)

1st

DMM Online Clinic

94.2%

Platform trust, 24-hour reservation system, cost performance.

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  • Source: PR Times
  • Category: News