Implementation of Personality-Designed AI Consultant 'Rihito Ando' on Recruitment Site

Personality-Designed AI Recruitment Consultant 'Rihito Ando'

opsol Inc. (Headquarters: Ise City, Mie Prefecture; President: Yukihiro Suzuki) has implemented an AI recruitment consultant named 'Rihito Ando' on its recruitment website and launched an AI chat consultation service for job seekers.

'Rihito Ando' is not merely an inquiry-handling AI. To get as close as possible to the feeling of "talking to a person," it has been designed as a "recruitment consultant" with a specific personality. It provides an environment where job seekers can freely discuss anxieties and questions before applying, anytime, anywhere, without the need for personal information.

### Development Background Creating an environment where job seekers can ask "what they really want to know" more freely. In recruitment, corporate information is often shared via websites, but it tends to be "push-type information" focused on what the company wants to broadcast, which may not match what job seekers actually want to know. Furthermore, some candidates reach the application stage without having their doubts resolved due to fears such as "Will it make a bad impression if I ask this?" opsol Inc. developed this AI consultant, viewing such "information asymmetry" as a cause of candidate-company mismatch.

### About AI Recruitment Consultant 'Rihito Ando' 'Rihito Ando' is set as a "recruitment consultant" belonging to the AI Staff Section of the Human Resources and General Affairs Department at opsol Inc. Based on a bright and sincere personality, the AI prioritizes communication that empathizes with the consultant. Unlike typical recruitment chatbots, this project focuses on "personality design," prioritizing the consultation experience itself. To our knowledge, there are few cases of AI chatbots that have been designed to this extent for recruitment consultation purposes.

### Available Without Personal Information This service can be used for chat consultations without the need for inputting personal information. The company is creating an environment where candidates can freely discuss not only job descriptions and working conditions, but also the challenges of the work, workplace atmosphere, common anxieties, and difficult questions.

### Reflecting HR Expertise The design of the AI incorporates insights from HR personnel who have managed candidate correspondence on the ground. Instead of simple model answers, the design emphasizes "answering honestly and sincerely."

### Future Developments The company is currently finalizing the implementation of an AI resident consultation agent for the official website of 'Palliative Care Home'.